Unlocking digital transformation: the impact of IT intellectual capital and market turbulence

IF 5.9 3区管理学 Q1 BUSINESS

Internet Research Pub Date : 2025-02-07 DOI:10.1108/intr-04-2024-0632

Bohui Pang, Mengru Zhang, Yao Chen, Meng Chen, Ruying Yang

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引用次数: 0

Abstract

Purpose

In the current digital business landscape, businesses heavily rely on their information technology (IT) departments to drive digital transformation initiatives. However, firms often face challenges in obtaining sufficient backing from their IT departments for such initiatives. This research explores the influence of IT departments’ intellectual capital, referred to as IT intellectual capital, on digital transformation under varying degrees of market turbulence.

Design/methodology/approach

A survey was employed to collect data from 296 IT managers and business managers from 148 firms in China. We used the seemingly unrelated regression to test hypotheses.

Findings

This study indicates that each category of IT intellectual capital – namely, IT human capital, structural capital and social capital – contributes positively to digital transformation. IT social capital mediates the effects of IT human and structural capital on digital transformation. Besides, market turbulence amplifies the effect of IT human capital on digital transformation, whereas it diminishes the influence of IT social capital on digital transformation.

Practical implications

Practitioners need to recognize the strategic role of IT intellectual capital in advancing digital transformation and develop appropriate IT intellectual capital according to the market environments in which the firm operates.

Originality/value

The study introduces novel perspectives on the antecedents of digital transformation and enhances the intellectual capital literature by revealing the influence of different types of IT intellectual capital on digital transformation under various levels of market turbulence.

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开启数字化转型：IT知识资本和市场动荡的影响

在当前的数字化商业环境中，企业严重依赖其信息技术（IT）部门来推动数字化转型计划。然而，公司经常面临从IT部门获得足够支持的挑战。本研究探讨在不同程度的市场动荡下，IT部门的智力资本（简称IT智力资本）对数字化转型的影响。设计/方法/方法采用一项调查，收集来自中国148家公司的296名IT经理和业务经理的数据。我们使用看似无关的回归来检验假设。研究结果表明，IT人力资本、IT结构资本和IT社会资本对数字化转型都有积极的促进作用。IT社会资本在IT人力资本和IT结构资本对数字化转型的影响中起中介作用。此外，市场动荡放大了IT人力资本对数字化转型的影响，而削弱了IT社会资本对数字化转型的影响。实践者需要认识到IT知识资本在推进数字化转型中的战略作用，并根据企业所处的市场环境开发适当的IT知识资本。本研究引入了关于数字化转型前因的新视角，并通过揭示不同类型的IT智力资本在不同市场动荡水平下对数字化转型的影响，增强了智力资本文献。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Internet Research 工程技术-电信学

CiteScore

11.20

自引率

10.20%

发文量

审稿时长

>12 weeks

期刊介绍： This wide-ranging interdisciplinary journal looks at the social, ethical, economic and political implications of the internet. Recent issues have focused on online and mobile gaming, the sharing economy, and the dark side of social media.