{"title":"Other-oriented emotional intelligence, OCBs, and job performance: a relational perspective.","authors":"Sophia Marinova, Smriti Anand, Haesang Park","doi":"10.1080/00224545.2024.2439944","DOIUrl":null,"url":null,"abstract":"<p><p>In this study, we draw on social identity and social exchange theory to propose pathways via which emotional intelligence directed toward others in the organization has an impact on employee effectiveness. Findings from 122 supervisor-employee dyads showed that employees' other-oriented emotional intelligence is related to their organizational citizenship behaviors (OCBs) via the mechanisms of building high-quality exchanges with one's leaders and coworkers. We theorize and find evidence for unique mechanisms involved in mediating the effects of other-oriented emotional intelligence on taking charge and helping. Furthermore, both helping others and taking charge influenced performance ratings. We discuss theoretical and practical implications as well as limitations and areas for future research.</p>","PeriodicalId":48205,"journal":{"name":"Journal of Social Psychology","volume":" ","pages":"1-20"},"PeriodicalIF":1.8000,"publicationDate":"2025-01-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Social Psychology","FirstCategoryId":"102","ListUrlMain":"https://doi.org/10.1080/00224545.2024.2439944","RegionNum":3,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"PSYCHOLOGY, SOCIAL","Score":null,"Total":0}
引用次数: 0
Abstract
In this study, we draw on social identity and social exchange theory to propose pathways via which emotional intelligence directed toward others in the organization has an impact on employee effectiveness. Findings from 122 supervisor-employee dyads showed that employees' other-oriented emotional intelligence is related to their organizational citizenship behaviors (OCBs) via the mechanisms of building high-quality exchanges with one's leaders and coworkers. We theorize and find evidence for unique mechanisms involved in mediating the effects of other-oriented emotional intelligence on taking charge and helping. Furthermore, both helping others and taking charge influenced performance ratings. We discuss theoretical and practical implications as well as limitations and areas for future research.
期刊介绍：
Since John Dewey and Carl Murchison founded it in 1929, The Journal of Social Psychology has published original empirical research in all areas of basic and applied social psychology. Most articles report laboratory or field research in core areas of social and organizational psychology including the self, attribution theory, attitudes, social influence, consumer behavior, decision making, groups and teams, sterotypes and discrimination, interpersonal attraction, prosocial behavior, aggression, organizational behavior, leadership, and cross-cultural studies. Academic experts review all articles to ensure that they meet high standards.
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