{"title":"Evaluating Pharmaceutical Care Services in Promoting Public Health Outcomes within the Community.","authors":"Lusine Nazaryan, Anush Barseghyan, Marta Simonyan","doi":"10.4103/ijph.ijph_935_23","DOIUrl":null,"url":null,"abstract":"<p><strong>Summary: </strong>In developing countries, consumer awareness about self-medication risks is low. Pharmacists, acting as primary health-care providers, are pivotal in offering pharmaceutical care in these communities. The primary objective of this research was to assess pharmaceutical care provided by pharmacy employees and analyze consumer satisfaction. The survey, conducted from 2021 to 2022 through an anonymous questionnaire, involved 1308 respondents. The study revealed a significant preference for self-medication (56.7%) without seeking professional guidance, attributed to inadequate advice from pharmacy staff, leading to reduced confidence in their recommendations. Improving the professional behavior of the Armenian pharmacy employees through investment in training and guidelines is crucial for their integration into primary health care.</p>","PeriodicalId":13298,"journal":{"name":"Indian journal of public health","volume":"68 4","pages":"545-548"},"PeriodicalIF":0.9000,"publicationDate":"2024-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Indian journal of public health","FirstCategoryId":"3","ListUrlMain":"https://doi.org/10.4103/ijph.ijph_935_23","RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"2024/12/13 0:00:00","PubModel":"Epub","JCR":"Q4","JCRName":"PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH","Score":null,"Total":0}
引用次数: 0
Abstract
Summary: In developing countries, consumer awareness about self-medication risks is low. Pharmacists, acting as primary health-care providers, are pivotal in offering pharmaceutical care in these communities. The primary objective of this research was to assess pharmaceutical care provided by pharmacy employees and analyze consumer satisfaction. The survey, conducted from 2021 to 2022 through an anonymous questionnaire, involved 1308 respondents. The study revealed a significant preference for self-medication (56.7%) without seeking professional guidance, attributed to inadequate advice from pharmacy staff, leading to reduced confidence in their recommendations. Improving the professional behavior of the Armenian pharmacy employees through investment in training and guidelines is crucial for their integration into primary health care.
期刊介绍：
Indian Journal of Public Health is a peer-reviewed international journal published Quarterly by the Indian Public Health Association. It is indexed / abstracted by the major international indexing systems like Index Medicus/MEDLINE, SCOPUS, PUBMED, etc. The journal allows free access (Open Access) to its contents and permits authors to self-archive final accepted version of the articles. The Indian Journal of Public Health publishes articles of authors from India and abroad with special emphasis on original research findings that are relevant for developing country perspectives including India. The journal considers publication of articles as original article, review article, special article, brief research article, CME / Education forum, commentary, letters to editor, case series reports, etc. The journal covers population based studies, impact assessment, monitoring and evaluation, systematic review, meta-analysis, clinic-social studies etc., related to any domain and discipline of public health, specially relevant to national priorities, including ethical and social issues. Articles aligned with national health issues and policy implications are prefered.
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