From Artificial Intelligence to Augmented Intelligence: A Shift in Perspective, Application, and Conceptualization of AI

IF 6.9 3区管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS

Information Systems Frontiers Pub Date : 2024-12-03 DOI:10.1007/s10796-024-10562-2

Aaron M. French, J. P. Shim

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引用次数: 0

Abstract

This paper provides a comprehensive examination of the ongoing debate surrounding Artificial Intelligence (AI) and its societal implications, with a particular focus on job displacement. The release of generative AI tools for public use, particularly ChatGPT, has created numerous concerns on how these tools will be used and adverse impacts on society. Augmented Intelligence has been introduced as a concept utilizing AI to enhance human capabilities but its distinction as an assistive role is ill-defined. This research provides insights into the reconceptualization of AI as Augmented Intelligence examining their differences in terms of knowledge development, decision-making, and outcomes. Through three case studies, we demonstrate the assistive role of Augmented Intelligence and how it can serve as a catalyst for job creation and cognitive enhancement. We also explore the impact of AI and IA tools as a sociotechnical system and their effect on human cognitive abilities through the theoretical lens of the Dunning Kruger Effect. We conclude with a research agenda to stimulate future directions of research.

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来源期刊

Information Systems Frontiers 工程技术-计算机：理论方法

CiteScore

13.30

自引率

18.60%

发文量

127

审稿时长

9 months

期刊介绍： The interdisciplinary interfaces of Information Systems (IS) are fast emerging as defining areas of research and development in IS. These developments are largely due to the transformation of Information Technology (IT) towards networked worlds and its effects on global communications and economies. While these developments are shaping the way information is used in all forms of human enterprise, they are also setting the tone and pace of information systems of the future. The major advances in IT such as client/server systems, the Internet and the desktop/multimedia computing revolution, for example, have led to numerous important vistas of research and development with considerable practical impact and academic significance. While the industry seeks to develop high performance IS/IT solutions to a variety of contemporary information support needs, academia looks to extend the reach of IS technology into new application domains. Information Systems Frontiers (ISF) aims to provide a common forum of dissemination of frontline industrial developments of substantial academic value and pioneering academic research of significant practical impact.