Resilience agility in tourism and hospitality: Empirical research using 3D modelling

IF 9.9 1区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

International Journal of Hospitality Management Pub Date : 2024-11-29 DOI:10.1016/j.ijhm.2024.104013

Anastasia Traskevich (Анастасия Траскевич) , Martin Fontanari

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引用次数: 0

Abstract

The paper presents an empirical application of the integrative model of resilience knowledge in tourism, the ReKo-Model. This study employs a quantitative method to analyse seven dimensions of resilience, with a specific focus on three areas of measurement: awareness, current implementation, and strategic cooperation. The research included obtaining virtual expert evaluations from 62 managers in the hotel industry in Germany. The interpretation of empirical findings is facilitated through the use of visualization techniques. 3D models allow for cluster and gap-analysis, providing insight into the implementation of ReKo-factors and dimensions of resilience agility. By examining how hotel-managers adapt their behaviour, the research reveals that applying resilience theory in tourism and hospitality can have transformative effects. This helps bridge strategic and expertise gaps for a more comprehensive approach to resilience agility. The research supports using a deductive approach and consolidation strategy to build resilience agility in the tourism and hospitality industry.

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旅游和酒店业的弹性敏捷性：使用3D建模的实证研究

本文提出了旅游韧性知识综合模型ReKo-Model的实证应用。本研究采用定量方法分析弹性的七个维度，特别关注三个测量领域：意识、当前实施和战略合作。这项研究包括获得62位德国酒店行业经理的虚拟专家评价。通过使用可视化技术，可以促进对实证结果的解释。3D模型允许集群和缺口分析，提供对reko因素和弹性敏捷性维度的实施的洞察。通过检查酒店管理者如何调整他们的行为，研究表明，在旅游业和酒店业应用弹性理论可以产生变革性的影响。这有助于弥合战略和专业知识的差距，从而实现更全面的弹性敏捷性方法。该研究支持使用演绎方法和整合策略来建立旅游和酒店业的弹性敏捷性。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Hospitality Management HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

21.20

自引率

9.40%

发文量

218

审稿时长

85 days

期刊介绍： The International Journal of Hospitality Management serves as a platform for discussing significant trends and advancements in various disciplines related to the hospitality industry. The publication covers a wide range of topics, including human resources management, consumer behavior and marketing, business forecasting and applied economics, operational management, strategic management, financial management, planning and design, information technology and e-commerce, training and development, technological developments, and national and international legislation. In addition to covering these topics, the journal features research papers, state-of-the-art reviews, and analyses of business practices within the hospitality industry. It aims to provide readers with valuable insights and knowledge in order to advance research and improve practices in the field. The journal is also indexed and abstracted in various databases, including the Journal of Travel Research, PIRA, Academic Journal Guide, Documentation Touristique, Leisure, Recreation and Tourism Abstracts, Lodging and Restaurant Index, Scopus, CIRET, and the Social Sciences Citation Index. This ensures that the journal's content is widely accessible and discoverable by researchers and practitioners in the hospitality field.