Resilience compass navigation through manufacturing organization uncertainty – A dynamic capabilities approach using mixed methods

Abstract

In uncertain manufacturing environments, tools that help companies and supply chains navigate unexpected events and promote sustainability are crucial. However, the application of resilience in manufacturing organizations is limited, often focusing on supply chain resilience. This study used mixed methods to minimize subjectivity in manufacturing resilience. A quantitative Content Validity Index (CVI) helped develop the 'resilience compass' assessment tool, while empirical applications in six manufacturing organizations demonstrated its usefulness. The study identifies relationships between 54 resilience practices, 11 dynamic capabilities, and three stages: anticipation, coping, and adaptation, providing decision-makers with actionable insights to enhance manufacturing resilience.