[Medical practices in places of culture and intense architecture: how the visit experience changes.]

Abstract

Cultura di Base is an experimental project realised in Torino between May and October 2022. Some General Practitioners' offices were moved to cultural places of the city, such as museums, libraries, cultural centers, with recognised quality in terms of space design and architecture. The assumption to be tested is that "intense architecture offices" can improve the experience of the visit and possibly strengthen the relationship between patient and doctor. Our counterfactual impact evaluation, based on a quasi-experimental control group design, evidences a significant positive impact both on the perceptions of waiting time and on the post-visit psychological well-being.