Solving the Practice-Management Perception Gap – A Key to Creating Healthier Work Environments

Abstract

The most recent American Association of Critical-Care Nurses National Nurse Work Environment Study reveals a continued practice-management perception gap concerning the health of nurse work environments, with frontline nurse managers (FNMs) generally rating the work environment healthier than do direct care nurses (DCNs). The results also support the important influence FNMs have on DCNs and the health of the work unit. Key priorities must include gaining a better understanding of the underlying causes of practice-management perception gaps, addressing the gaps through open discussion and communication, and DCNs and FNMs collaborating to improve the health of nurse work environments.