An Engagement Between Faculty Adeptness, Learner’s Expectations, Usage of Technology, and Perceived Learner’s Learning Outcome: Mediating Role of Emotional Intelligence

Abstract

This paper aims to investigate the effect of faculty adeptness, learner expectations, and uses of technology on perceived learners learning outcomes. Furthermore, it has investigated the mediating role of emotional intelligence in study variables. This study has adopted descriptive research design and followed a convenient sampling method for the collection of the data. This research includes a survey of 447 respondents pursuing their higher education in affiliated colleges in Delhi. The study results indicate that faculty adeptness, learner expectations, and uses of technology have a significant relationship with perceived learners learning outcomes. Furthermore, it was found that emotional intelligence partially mediates the relationship between FA and PSLO and Tech and PSLO, whereas emotional intelligence fully mediates the relationship between LE and PSLO. The result of the study will be helpful for professionals, academicians, and researchers. The findings of the study will be helpful for HEIs for improving students’ performance. This study explains the significance of students’ emotional intelligence. The result of the study has indicated that emotional intelligence fully mediates in the case of learner’s expectations and perceived learners’ learning outcomes. But it partially mediates the relationship between FA and PSLO and Tech and PSLO.