An updated survey of attended home delivery and service problems with a focus on applications

IF 4.4 3区管理学 Q1 OPERATIONS RESEARCH & MANAGEMENT SCIENCE

Annals of Operations Research Pub Date : 2024-09-14 DOI:10.1007/s10479-024-06241-9

Jean-François Cordeau, Manuel Iori, Dario Vezzali

引用次数: 0

Abstract

The research field of Attended Home Delivery (AHD) and Attended Home Service (AHS) problems has experienced fast growing interest in the last two decades, with the rapid growth of online platforms and e-commerce transactions. The radical changes in consumer lifestyles and habits as well as the COVID-19 pandemic contingency have reinforced that interest, raising further challenges and opportunities that need to be addressed by innovative methodologies and policies. The aim of this work is to provide an extensive literature review on the state of the art for AHD and AHS problems, with a particular focus on real-world applications. A discussion of promising future research directions is also provided.

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对受援上门服务和服务问题的最新调查，重点关注应用问题

过去二十年来，随着在线平台和电子商务交易的快速增长，人们对 "上门服务"（AHD）和 "上门服务"（AHS）问题的研究兴趣与日俱增。消费者生活方式和习惯的急剧变化以及 COVID-19 大流行的突发事件加强了人们对这一问题的关注，并提出了更多的挑战和机遇，需要通过创新方法和政策加以解决。这项工作的目的是对有关 AHD 和 AHS 问题的最新研究成果进行广泛的文献综述，尤其侧重于现实世界的应用。此外，还讨论了未来有前景的研究方向。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Annals of Operations Research 管理科学-运筹学与管理科学

CiteScore

7.90

自引率

16.70%

发文量

596

审稿时长

8.4 months

期刊介绍： The Annals of Operations Research publishes peer-reviewed original articles dealing with key aspects of operations research, including theory, practice, and computation. The journal publishes full-length research articles, short notes, expositions and surveys, reports on computational studies, and case studies that present new and innovative practical applications. In addition to regular issues, the journal publishes periodic special volumes that focus on defined fields of operations research, ranging from the highly theoretical to the algorithmic and the applied. These volumes have one or more Guest Editors who are responsible for collecting the papers and overseeing the refereeing process.