Putting on an act: learning service behaviour in young women’s vocational education and training for hospitality work

IF 2.3 3区社会学 Q1 SOCIAL SCIENCES, INTERDISCIPLINARY

Journal of Youth Studies Pub Date : 2024-08-13 DOI:10.1080/13676261.2024.2391924

Eva Klope

引用次数: 0

Abstract

Young people training for work in the hospitality industry learn that the occupation involves taking on a role in order to handle the emotional demands of guests. This article, based on Hochschild’...

查看原文本刊更多论文

装模作样：年轻女性在接待工作职业教育和培训中学习服务行为

接受酒店业工作培训的年轻人了解到，这个职业需要扮演一个角色，以应对客人的情感需求。这篇文章以霍赫希尔德（Hochschild）的研究为基础。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

Journal of Youth Studies SOCIAL SCIENCES, INTERDISCIPLINARY-

CiteScore

5.00

自引率

10.50%

发文量

期刊介绍： Journal of Youth Studies is an international scholarly journal devoted to a theoretical and empirical understanding of young people"s experiences and life contexts. Over the last decade, changing socio-economic circumstances have had important implications for young people: new opportunities have been created, but the risks of marginalisation and exclusion have also become significant. This is the background against which Journal of Youth Studies has been launched, with the aim of becoming the key multidisciplinary journal for academics with interests relating to youth and adolescence.