The effects of psychological safety and employee voice behavior on flight attendants’ mindful safety practices adoption

IF 3 3区医学 Q2 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH

Frontiers in Public Health Pub Date : 2024-09-11 DOI:10.3389/fpubh.2024.1398815

Shi Hu, Muhammad Aamir Nadeem, Ji Luo, Xiaobo Yi

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引用次数: 0

Abstract

IntroductionFlight attendants, as the front-line staff in the cabin, play a crucial role in improving air travel safety. This research explores how psychological safety affects flight attendants’ adoption of mindful safety practices through voice participation. This mechanism also identifies ethical leadership and traditionality as two moderators.MethodsA self-reported questionnaire was used to collect data from 621 flight attendants in Chinese private commercial airline companies. PLS-SEM (partial least square structured equation modeling) is used to examine the hypotheses proposed in the present study.ResultsAfter data analysis, the results reveal that the underlying mechanism covering both mediating and moderating effects through which flight attendants’ voluntary and extra-role safety behavior could be improved.DiscussionThe findings extend the existing literature regarding the antecedents of flight attendants’ mindful safety practices adoption and obstacles to employee voice participation. Managerial implications are also provided in the commercial aviation industry and discussed along with future research directions.

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心理安全和员工声音行为对空乘人员安全意识采纳的影响

导言空乘人员作为客舱中的一线工作人员，在提高航空旅行安全方面发挥着至关重要的作用。本研究探讨了心理安全如何通过声音参与影响空乘人员采取注意安全的做法。本研究采用自我报告问卷调查法收集了中国民营商业航空公司 621 名空乘人员的数据。结果经过数据分析，研究结果表明，研究的基本机制涵盖了中介效应和调节效应，通过这两种效应，空乘人员的自愿和角色外安全行为可以得到改善。研究结果还为商业航空业提供了管理启示，并讨论了未来的研究方向。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Frontiers in Public Health Medicine-Public Health, Environmental and Occupational Health

CiteScore

4.80

自引率

7.70%

发文量

4469

审稿时长

14 weeks

期刊介绍： Frontiers in Public Health is a multidisciplinary open-access journal which publishes rigorously peer-reviewed research and is at the forefront of disseminating and communicating scientific knowledge and impactful discoveries to researchers, academics, clinicians, policy makers and the public worldwide. The journal aims at overcoming current fragmentation in research and publication, promoting consistency in pursuing relevant scientific themes, and supporting finding dissemination and translation into practice. Frontiers in Public Health is organized into Specialty Sections that cover different areas of research in the field. Please refer to the author guidelines for details on article types and the submission process.