Supply chain concentration, digitalization and servitization of manufacturing firms

IF 7.3 2区工程技术 Q1 ENGINEERING, INDUSTRIAL

Journal of Manufacturing Technology Management Pub Date : 2024-08-28 DOI:10.1108/jmtm-03-2024-0114

Baiqing Sun, Yuze Xi

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引用次数: 0

Abstract

Purpose

Digitalization and supply chain collaboration are central to the successful servitization of manufacturing firms. However, how digitalization interacts with supply chain structure to affect servitization decisions in manufacturing firms has been understudied. In this study, we bridge resource dependence theory (RDT) and information processing theory (IPT) to examine how supply chain concentration interacts with digitalization to affect servitization decisions in manufacturing firms.

Design/methodology/approach

We tested the hypotheses using a panel dataset of 1,261 publicly listed machinery manufacturing firms in China. We addressed the endogeneity concerns using the control function approach and conducted multiple tests to ensure the robustness of the results.

Findings

We find that both supplier and customer concentration are negatively related to servitization, indicating that concentrated supplier and customer bases are hindrances to manufacturing servitization. Digitalization weakens the negative impact of customer concentration on servitization, but it strengthens the negative impact of supplier concentration on servitization.

Originality/value

The findings extend our understanding of supply chain structure and digitalization as determinants of servitization. This research also offers a nuanced view of how digitalization mitigates the negative impacts of supply chain concentration.

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制造业企业的供应链集中、数字化和服务化

目的数字化和供应链协作是制造企业成功实现服务化的核心。然而，数字化如何与供应链结构相互作用，从而影响制造业企业的服务化决策，这方面的研究还不够深入。在本研究中，我们将资源依赖理论（RDT）和信息处理理论（IPT）结合起来，研究供应链集中度如何与数字化相互作用，从而影响制造业企业的服务化决策。我们使用控制函数法解决了内生性问题，并进行了多重检验以确保结果的稳健性。研究结果我们发现，供应商和客户集中度均与服务化负相关，这表明集中的供应商和客户群是制造业服务化的障碍。数字化削弱了客户集中度对服务化的负面影响，但加强了供应商集中度对服务化的负面影响。这项研究还为数字化如何减轻供应链集中的负面影响提供了一个细致入微的视角。

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来源期刊

Journal of Manufacturing Technology Management Engineering-Control and Systems Engineering

CiteScore

16.30

自引率

7.90%

发文量

期刊介绍： The Journal of Manufacturing Technology Management (JMTM) aspires to be the premier destination for impactful manufacturing-related research. JMTM provides comprehensive international coverage of topics pertaining to the management of manufacturing technology, focusing on bridging theoretical advancements with practical applications to enhance manufacturing practices. JMTM seeks articles grounded in empirical evidence, such as surveys, case studies, and action research, to ensure relevance and applicability. All submissions should include a thorough literature review to contextualize the study within the field and clearly demonstrate how the research contributes significantly and originally by comparing and contrasting its findings with existing knowledge. Articles should directly address management of manufacturing technology and offer insights with broad applicability.