{"title":"Prescriptive analytics systems revised: a systematic literature review from an information systems perspective","authors":"Christopher Wissuchek, Patrick Zschech","doi":"10.1007/s10257-024-00688-w","DOIUrl":null,"url":null,"abstract":"<p>Prescriptive Analytics Systems (PAS) represent the most mature iteration of business analytics, significantly enhancing organizational decision-making. Recently, research has gained traction, with various technological innovations, including machine learning and artificial intelligence, significantly influencing the design of PAS. Although recent studies highlight these developments, the rising trend focuses on broader implications, such as the synergies and delegation between systems and users in organizational decision-making environments. Against this backdrop, we utilized a systematic literature review of 262 articles to build on this evolving perspective. Guided by general systems theory and socio-technical thinking, the concept of an information systems artifact directed this review. Our first objective was to clarify the essential subsystems, identifying 23 constituent components of PAS. Subsequently, we delved into the meta-level design of PAS, emphasizing the synergy and delegation between the human decision-maker and prescriptive analytics in supporting organizational decisions. From this exploration, four distinct system archetypes emerged: advisory, executive, adaptive, and self-governing PAS. Lastly, we engaged with affordance theory, illuminating the action potential of PAS. Our study advances the perspective on PAS, specifically from a broader socio-technical and information systems viewpoint, highlighting six distinct research directions, acting as a launchpad for future research in the domain.</p>","PeriodicalId":13660,"journal":{"name":"Information Systems and e-Business Management","volume":"44 1","pages":""},"PeriodicalIF":2.3000,"publicationDate":"2024-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Information Systems and e-Business Management","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1007/s10257-024-00688-w","RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"BUSINESS","Score":null,"Total":0}
引用次数: 0
Abstract
Prescriptive Analytics Systems (PAS) represent the most mature iteration of business analytics, significantly enhancing organizational decision-making. Recently, research has gained traction, with various technological innovations, including machine learning and artificial intelligence, significantly influencing the design of PAS. Although recent studies highlight these developments, the rising trend focuses on broader implications, such as the synergies and delegation between systems and users in organizational decision-making environments. Against this backdrop, we utilized a systematic literature review of 262 articles to build on this evolving perspective. Guided by general systems theory and socio-technical thinking, the concept of an information systems artifact directed this review. Our first objective was to clarify the essential subsystems, identifying 23 constituent components of PAS. Subsequently, we delved into the meta-level design of PAS, emphasizing the synergy and delegation between the human decision-maker and prescriptive analytics in supporting organizational decisions. From this exploration, four distinct system archetypes emerged: advisory, executive, adaptive, and self-governing PAS. Lastly, we engaged with affordance theory, illuminating the action potential of PAS. Our study advances the perspective on PAS, specifically from a broader socio-technical and information systems viewpoint, highlighting six distinct research directions, acting as a launchpad for future research in the domain.
描述性分析系统（PAS）是商业分析技术中最成熟的迭代产品，可显著提高组织决策能力。最近，随着包括机器学习和人工智能在内的各种技术创新对 PAS 的设计产生了重大影响，相关研究获得了更多关注。尽管最近的研究强调了这些发展，但上升趋势侧重于更广泛的影响，如组织决策环境中系统与用户之间的协同作用和授权。在此背景下，我们对 262 篇文章进行了系统性的文献综述，以拓展这一不断发展的视角。在一般系统理论和社会技术思维的指导下，信息系统人工制品的概念引导了本次综述。我们的首要目标是澄清基本子系统，确定 PAS 的 23 个组成要素。随后，我们深入研究了 PAS 的元层面设计，强调了人类决策者与规范性分析之间在支持组织决策方面的协同作用和授权。通过探索，我们发现了四种不同的系统原型：咨询型、执行型、适应型和自治型考绩制度。最后，我们运用了承受力理论，阐明了考绩制度的行动潜力。我们的研究从更广阔的社会技术和信息系统角度，推进了对考绩制度的研究，突出了六个不同的研究方向，为该领域的未来研究提供了一个起点。
期刊介绍：
Nowadays, in the age of information technology and the internet, the creation and maintenance of business models has to consider the latest developments in information technology to ensure competitiveness and long-term success of the enterprise. The aim of Information Systems Management (ISM) is to integrate information technology into business models and business processes to explore its potential to meet the business goals. Many international journals in the field of information systems (IS) or information management (IM) focus primarily on the quantitative analysis of information systems phenomena, especially through the use of empirical studies. However, research on qualitative analysis, development, and deployment of information systems is not covered sufficiently by the existing international IS journals. Therefore, the journal Information Systems and e-Business Management (ISeB) focuses on the core tasks of Information Systems Management, the conceptual analysis, design, and deployment of information systems, as well as on all e-business related topics. 1. Editorial objective
The central aim of the journal ISeB is to publish original, well-written, self-contained contributions that elucidate novel research and innovation in information systems management and e-business which advance the field fundamentally and significantly. Published quarterly, the journal will:
- Provide a vibrant forum for both academicians and industry specialists to explore the information systems and e-business management field
- Bring innovative research on all aspects of information systems management from analytical, behavioral and technological perspectives
- Enable rapid dissemination of latest research and innovation, supported with a double-blind peer review process. 2. Nature of topics
The function of information systems management is the use of information technology (IT) to meet the information requirements of a company. Core tasks of ISM are the generation of project ideas (e.g. identification of business opportunities enabled by new information technologies), conceptual analysis, design, and integration of information systems.
Submissions to ISeB should have a clear business focus and use appropriate information systems methodologies. They should either be founded on theory or should have proven their value based on prototypes and their beneficial application in the field. The general applicability of the concepts presented is strictly required. Case studies are welcome, if the insights presented allow general applicability. Moreover, empirical studies are welcome if clear research questions with relevance to the field of information systems and e-business management are given and the studies are carried out correctly.
ISeB topics focus on (but are not restricted to) the following areas: - Information Modeling:
The central task of information systems modeling is the conceptual specification of information systems from the business point of view. Information modeling includes the development or the application of high-level modeling techniques used for conceptual modeling, e.g. event-driven process chain (EPC) for process modeling, entity-relationship model (ERM) for data modeling, and object-oriented methods like the unified modeling language (UML).
- Domain-Specific Information Systems:
Different industry domains (e.g. manufacturing, retailing, or finance) are characterized by different requirements to information systems that are reflected in different IS architectures for specific domains. The development and maintenance of information systems in an industry domain can be supported by these architectures. Either the development of generalizable domain-specific architectures or the employment of such architectures in practice can be discussed.
- E-Business Management (intra-organization al and inter-organizational information systems):
Possible sub-topics include the development and deployment of IS for electronic commerce and supply chain management, market places, new business scenarios enabled through new technologies. Based on a business strategy, submissions have to clearly state how the strategy can be operationalized using IS. - Information Systems Development:
The development and deployment of large-scale IS (e.g. enterprise resource planning software) requires the use of appropriate software engineering methodologies, procedure models, and project management. Possible research areas are the development of software engineering methodologies, procedure models, and the design of project management methods. Empirical studies on IS development may focus on the application of well-founded methods in practice.
- Information Technology Management:
The function of information technology management is the provision and operation of the technical infrastructure and the planning of the technical orientation of information systems in an enterprise. An important aspect is the impact of changing information systems on organizational structures and processes – and vice versa. In this context, the use of information technology to realize a business strategy efficiently can be analyzed.
- Latest Information Technology Developments:
Latest developments in information technology have to be evaluated to explore potentials to generate new business strategies. Current topics and trends to be evaluated for business use are e.g. business intelligence systems, agent technology, and workflow management systems. Officially cited as: Inf Syst E-Bus Manage
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