A theory on human factors in DevOps adoption

IF 4.1 2区计算机科学 Q1 COMPUTER SCIENCE, HARDWARE & ARCHITECTURE

Computer Standards & Interfaces Pub Date : 2024-08-12 DOI:10.1016/j.csi.2024.103907

Juanjo Pérez-Sánchez , Saima Rafi , Juan Manuel Carrillo de Gea , Joaquín Nicolás Ros , José Luis Fernández Alemán

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引用次数: 0

Abstract

Context:

DevOps is a software engineering paradigm that enables faster deliveries and higher quality products. However, DevOps adoption is a complex process that is still insufficiently supported by research. In addition, human factors are the main difficulty for a successful DevOps adoption, although very few studies address this topic.

Objective:

This paper addresses two research gaps identified in literature, namely: (1) the characterization of DevOps from the perspective of human factors, i.e. the description of DevOps’ human characteristics to better define it, and (2) the identification and analysis of human factors’ effect in the adoption of DevOps.

Method:

We employed a hybrid methodology that included a Systematic Mapping Study followed by the application of a clustering technique. A questionnaire for DevOps practitioners ( $n = 15$ ) was employed as an evaluation method.

Results:

A total of 59 human factors related to DevOps were identified, described, and synthesized. The results were used to build a theory on DevOps human factors.

Conclusion:

The main contribution of this paper is a theory proposal regarding human factors in DevOps adoption. The evaluation results show that almost every human factor identified in the mapping study was found relevant in DevOps adoption. The results of the study represent an extension of DevOps characterization and a first approximation to human factors in DevOps adoption.

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DevOps 应用中的人为因素理论

背景：DevOps 是一种软件工程范式，可加快交付速度，提高产品质量。然而，DevOps 的采用是一个复杂的过程，目前仍缺乏足够的研究支持。此外，人为因素是成功采用 DevOps 的主要困难，但很少有研究涉及这一主题。目的：本文针对文献中发现的两个研究空白，即：（1）从人为因素的角度描述 DevOps，即描述 DevOps 的人为特征，以便更好地定义 DevOps；（2）识别和分析人为因素在采用 DevOps 过程中的影响。结果：共识别、描述和归纳了 59 个与 DevOps 相关的人为因素。结论：本文的主要贡献在于就 DevOps 应用中的人为因素提出了理论建议。评估结果表明，映射研究中发现的几乎所有人为因素都与 DevOps 的采用相关。研究结果是对 DevOps 特征的扩展，也是对 DevOps 应用中人为因素的第一近似值。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Computer Standards & Interfaces 工程技术-计算机：软件工程

CiteScore

11.90

自引率

16.00%

发文量

审稿时长

6 months

期刊介绍： The quality of software, well-defined interfaces (hardware and software), the process of digitalisation, and accepted standards in these fields are essential for building and exploiting complex computing, communication, multimedia and measuring systems. Standards can simplify the design and construction of individual hardware and software components and help to ensure satisfactory interworking. Computer Standards & Interfaces is an international journal dealing specifically with these topics. The journal • Provides information about activities and progress on the definition of computer standards, software quality, interfaces and methods, at national, European and international levels • Publishes critical comments on standards and standards activities • Disseminates user''s experiences and case studies in the application and exploitation of established or emerging standards, interfaces and methods • Offers a forum for discussion on actual projects, standards, interfaces and methods by recognised experts • Stimulates relevant research by providing a specialised refereed medium.