Leadership for quality 4.0: development and validation of a multidimensional measure

IF 3.6 4区管理学 Q2 MANAGEMENT

Total Quality Management & Business Excellence Pub Date : 2024-06-18 DOI:10.1080/14783363.2024.2365863

Kaixin Zheng, Yujia Deng, Min Zhang, Zhen He

引用次数: 0

Abstract

Successful implementation of Quality 4.0 (Q4.0) requires leadership, but the understanding of such leadership among scholars and practitioners is insufficient. The purpose of this paper is to explo...

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质量 4.0 领导力：多维衡量标准的开发与验证

质量 4.0（Q4.0）的成功实施需要领导力，但学者和实践者对这种领导力的理解还不够。本文旨在探讨...

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Total Quality Management & Business Excellence MANAGEMENT-

CiteScore

8.90

自引率

12.80%

发文量

期刊介绍： Total Quality Management & Business Excellence is an international journal which sets out to stimulate thought and research in all aspects of total quality management and to provide a natural forum for discussion and dissemination of research results. The journal is designed to encourage interest in all matters relating to total quality management and is intended to appeal to both the academic and professional community working in this area. Total Quality Management & Business Excellence is the culture of an organization committed to customer satisfaction through continuous improvement. This culture varies both from one country to another and between different industries, but has certain essential principles which can be implemented to secure greater market share, increased profits and reduced costs. The journal provides up-to-date research, consultancy work and case studies right across the whole field including quality culture, quality strategy, quality systems, tools and techniques of total quality management and the implementation in both the manufacturing and service sectors. No topics relating to total quality management are excluded from consideration in order to develop business excellence.