Public libraries’ role in supporting Ukrainian refugees: A focus on Hungary and Poland

IF 1.4 4区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE
Jamie Johnston, Anna Mierzecka, Máté Tóth, Magdalena Paul, Małgorzata Kisilowska-Szurmińska, Mahmood Khosrowjerdi, Andreas Vårheim, Kerstin Rydbeck, Henrik Jochumsen, Casper Hvenegaard Rasmussen, Ágústa Pálsdóttir, Anna Olson, Roswitha Skare, Mia Høj Mathiasson
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引用次数: 0

Abstract

The Russian invasion of Ukraine in February 2022 led to Europe’s largest displacement of people since World War II, with significant substantial numbers of Ukrainian refugees seeking shelter in neighbouring countries. International research attests to the crucial roles public libraries can play in the reception and integration of refugees. However, diverse professional and geographical contexts and sociopolitical landscapes in which libraries work to support refugee reception and integration processes, necessitate ongoing and renewed focus on the topic. Therefore, this study examines how public libraries in Hungary and Poland responded to the influx of Ukrainian refugees, investigating their roles, programmes and partnerships. Using mixed methods, the study analyses previously unexamined 2018 questionnaire results and conducts 12 subsequent interviews with library staff. Findings reveal that libraries addressed a spectrum of user needs falling into three broad phases. Initially, they focussed on primary needs during the first phase, transitioning to settlement-related needs in the second phase. Variances between Poland and Hungary emerged during this phase, with Hungary primarily serving transient refugees and those with Hungarian backgrounds, while Poland saw a higher number of refugees of Ukrainian background settling. In the final phase, libraries emphasized literacy, integration and cultural support, aligning with reading and collection-oriented services. Service provision was characterized by nontraditional services in the first phase, non-collection-oriented services in the second phase and collection-oriented services in the third phase, with information provision central to all three phases. The study underscores public libraries’ role in addressing community needs, rooted in their core values of inclusivity and community engagement. However, their effectiveness hinges on inclusion in community-level efforts, awareness among new groups and securing economic and political support. Further research is warranted to explore library services to refugees globally amid increasing global migration and to understand the experiences of refugees using library services.
公共图书馆在支持乌克兰难民方面的作用:聚焦匈牙利和波兰
2022 年 2 月俄罗斯入侵乌克兰,导致欧洲自二战以来最大规模的人口流离失所,大量乌克兰难民在邻国寻求庇护。国际研究证明,公共图书馆在接收和安置难民方面可以发挥至关重要的作用。然而,由于图书馆在支持难民接收和融入过程中所处的专业和地理环境以及社会政治环境各不相同,因此有必要持续并重新关注这一主题。因此,本研究探讨了匈牙利和波兰的公共图书馆如何应对乌克兰难民的涌入,调查了它们的角色、计划和合作关系。本研究采用混合方法,分析了此前未曾研究过的 2018 年问卷调查结果,并随后对图书馆工作人员进行了 12 次访谈。研究结果表明,图书馆解决了用户的一系列需求,这些需求分为三大阶段。最初,他们在第一阶段关注基本需求,在第二阶段过渡到与定居相关的需求。在这一阶段,波兰和匈牙利之间出现了差异,匈牙利主要为流动难民和有匈牙利背景的难民服务,而波兰则有更多乌克兰背景的难民定居。在最后阶段,图书馆强调扫盲、融入社会和文化支持,与以阅读和收藏为导向的服务相一致。服务提供的特点是:第一阶段提供非传统服务,第二阶段提供非馆藏导向服务,第三阶段提供馆藏导向服务,而信息提供是所有三个阶段的核心。这项研究强调了公共图书馆在满足社区需求方面的作用,其核心价值是包容和社区参与。然而,公共图书馆的有效性取决于其是否能融入社区层面的工作,是否能提高新群体的认识,以及是否能获得经济和政治上的支持。在全球移民日益增多的情况下,有必要开展进一步研究,探讨图书馆为全球难民提供的服务,并了解难民使用图书馆服务的经历。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Journal of Librarianship and Information Science
Journal of Librarianship and Information Science INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
4.70
自引率
11.80%
发文量
82
期刊介绍: Journal of Librarianship and Information Science is the peer-reviewed international quarterly journal for librarians, information scientists, specialists, managers and educators interested in keeping up to date with the most recent issues and developments in the field. The Journal provides a forumfor the publication of research and practical developments as well as for discussion papers and viewpoints on topical concerns in a profession facing many challenges.
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