Analysis of the Implications of Top Management Support on Digital Transformation at UIN SMH Banten

Abstract

The success of digital transformation at UIN SMH Banten greatly depends on the support from top management. Top management support is a key factor that determines the success of digital transformation implementation. This support includes the provision of adequate resources, making strategic decisions, and fostering an organizational culture that supports innovation and change. One concrete step taken by top management is the implementation of office automation for staff and lecturers. This automation includes the use of task management software, digital filing systems, and online collaboration tools designed to enhance productivity and work efficiency. The method used is quantitative research with a correlational approach. The population of this study consists of 495 lecturers, staff, and students at UIN SMH Banten, with a sample of 83 respondents. The data was analyzed using Partial Least Squares-Structural Equation Model (PLS-SEM) with the SmartPLS 4.1.0.3 software. Top Management Commitment, Stakeholder Engagement, and Vision & Mission were found to affect Digital Transformation, and all of them influence Strategic Decision-Making. Strategic Decision-Making was also found to affect Digital Transformation and is able to mediate the effects of Top Management Commitment, Stakeholder Engagement, and Vision & Mission. To enhance Digital Transformation, Top Management Commitment, Stakeholder Engagement, Vision & Mission, and Strategic Decision- Making.