{"title":"SMEs internationalization! Market intelligence and entrepreneurial orientation influence on international performance: a moderation model","authors":"Shafique Ur Rehman","doi":"10.1108/bpmj-04-2024-0299","DOIUrl":null,"url":null,"abstract":"<h3>Purpose</h3>\n<p>Drawing on resource-orchestration theory (ROT), this study investigates the influence of market intelligence and entrepreneurial orientation (EO) on international performance of born global (BG) small and medium enterprises (SMEs) in emerging markets with the mediating role of global technological competence. Quality focus is used as a moderator between global technological competence and international performance.</p><!--/ Abstract__block -->\n<h3>Design/methodology/approach</h3>\n<p>Data were gathered through a survey, and PLS-SEM was employed for hypotheses testing with a sample of 256 BG SMEs.</p><!--/ Abstract__block -->\n<h3>Findings</h3>\n<p>The results showed that market intelligence, EO, global technological competence and quality focus positively relate to international performance. Moreover, market intelligence and EO are positively associated with global technological competence. Besides, global technological competence significantly mediates the relationship between market intelligence, EO and international performance. Finally, quality focus strengthens the positive relationship between global technological competence and international performance.</p><!--/ Abstract__block -->\n<h3>Practical implications</h3>\n<p>Our research demonstrates that if management utilizes or invests on market intelligence, EO, global technological competence and quality focus, then the BG SMEs will increase their international performance.</p><!--/ Abstract__block -->\n<h3>Originality/value</h3>\n<p>The paper contribution lies in its focus on exogenous constructs (i.e. market intelligence, EO, global technological competence and quality focus) to determine the international performance of born global SMEs in emerging markets.</p><!--/ Abstract__block -->","PeriodicalId":47964,"journal":{"name":"Business Process Management Journal","volume":null,"pages":null},"PeriodicalIF":4.5000,"publicationDate":"2024-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Business Process Management Journal","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1108/bpmj-04-2024-0299","RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"BUSINESS","Score":null,"Total":0}
引用次数: 0
Abstract
Purpose
Drawing on resource-orchestration theory (ROT), this study investigates the influence of market intelligence and entrepreneurial orientation (EO) on international performance of born global (BG) small and medium enterprises (SMEs) in emerging markets with the mediating role of global technological competence. Quality focus is used as a moderator between global technological competence and international performance.
Design/methodology/approach
Data were gathered through a survey, and PLS-SEM was employed for hypotheses testing with a sample of 256 BG SMEs.
Findings
The results showed that market intelligence, EO, global technological competence and quality focus positively relate to international performance. Moreover, market intelligence and EO are positively associated with global technological competence. Besides, global technological competence significantly mediates the relationship between market intelligence, EO and international performance. Finally, quality focus strengthens the positive relationship between global technological competence and international performance.
Practical implications
Our research demonstrates that if management utilizes or invests on market intelligence, EO, global technological competence and quality focus, then the BG SMEs will increase their international performance.
Originality/value
The paper contribution lies in its focus on exogenous constructs (i.e. market intelligence, EO, global technological competence and quality focus) to determine the international performance of born global SMEs in emerging markets.
期刊介绍：
Business processes are a fundamental building block of organizational success. Even though effectively managing business process is a key activity for business prosperity, there remain considerable gaps in understanding how to drive efficiency through a process approach. Building a clear and deep understanding of the range process, how they function, and how to manage them is the major challenge facing modern business. Business Process Management Journal (BPMJ) examines how a variety of business processes intrinsic to organizational efficiency and effectiveness are integrated and managed for competitive success. BPMJ builds a deep appreciation of how to manage business processes effectively by disseminating best practice. Coverage includes: BPM in eBusiness, eCommerce and eGovernment Web-based enterprise application integration eBPM, ERP, CRM, ASP & SCM Knowledge management and learning organization Methodologies, techniques and tools of business process modeling, analysis and design Techniques of moving from one-shot business process re-engineering to continuous improvement Best practices in BPM Performance management Tools and techniques of change management BPM case studies.
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