Integrating AI in Recruitment: A Review of Perceptions, Acceptance, Adoption and Ethical Considerations of AI Usage

Abstract

The utilization of artificial intelligence (AI) in recruitment has emerged as a transformative area in talent acquisition. This systematic literature review examines the state of knowledge on AI usage in recruitment from 2018 to 2023, excluding algorithmic and other technological aspects. 26 research articles were selected for the review, along with six review articles for comparison. The study makes significant contributions by synthesizing diverse findings, categorizing them into perceptions, acceptance criteria, adoption and ethical considerations, offering a comprehensive and structured analysis of AI’s implications in recruitment. This study lays the foundation for future empirical research to validate and expand on the present findings. It emphasizes the need for more quantitative studies to asses AI’s impact on recruitment and explores the potential for hybrid approaches combining AI and human judgement for enhanced fairness and effectiveness. The study also underscores the importance of ongoing exploration of ethical considerations and development of responsible AI usage guidelines in recruitment. Overall, this systematic literature review serves as a valuable resource for organizations seeking to implement AI recruitment while guiding future research to unlock the full potential of AI in talent acquisition.