Public value management in digital transformation: a scoping review

IF 2.5 Q3 MANAGEMENT

International Journal of Public Sector Management Pub Date : 2024-07-26 DOI:10.1108/ijpsm-02-2024-0055

Barbara Zyzak, Katarzyna Sienkiewicz-Małyjurek, Magnus Rom Jensen

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引用次数: 0

Abstract

Purpose

The aim of this study was to map and scope a body of literature on the interplay between public value management (PVM) and digital transformation (DT), clarify the concept of PVM in DT, and identify knowledge gaps by using a scoping review methodology.

Design/methodology/approach

A scoping review was conducted, drawing on the framework proposed by Arksey and O’Malley (2005) and Levac et al. (2010). A total of 54 publications on the interplay between PVM and DT were selected for the final analysis from the Web of Science, Scopus, and Dimensions databases.

Findings

We found that PVM in DT is a relatively unexplored topic and that additional research is needed to focus on the role of emerging technologies such as artificial intelligence (AI) and blockchain, especially in the context of local and regional governments. We also found that researchers have a limited conceptual understanding of PVM and DT.

Originality/value

This article makes two main contributions. First, although PVM and DT have contributed to public value research, our findings show a need for more systematic knowledge of these complementary but distinct approaches. Second, this study provides a valuable addition to the developing body of research using the scoping review methodology in PAM literature.

查看原文本刊更多论文

数字化转型中的公共价值管理：范围界定审查

目的本研究旨在通过使用范围界定综述方法，对有关公共价值管理（PVM）与数字化转型（DT）之间相互作用的文献进行映射和范围界定，澄清 DT 中的 PVM 概念，并找出知识差距。从 Web of Science、Scopus 和 Dimensions 数据库中选取了 54 篇关于 PVM 和 DT 之间相互作用的出版物进行最终分析。研究结果我们发现，DT 中的 PVM 是一个相对未被探索的主题，需要开展更多研究，重点关注人工智能（AI）和区块链等新兴技术的作用，尤其是在地方和区域政府的背景下。我们还发现，研究人员对 PVM 和 DT 的概念理解有限。首先，虽然 PVM 和 DT 为公共价值研究做出了贡献，但我们的研究结果表明，需要对这些互补但又不同的方法有更系统的了解。其次，本研究为公共价值评估和管理文献中使用范围界定审查方法进行的研究提供了宝贵的补充。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Public Sector Management Multiple-

CiteScore

5.00

自引率

7.10%

发文量

期刊介绍： The International Journal of Public Sector Management (IJPSM) publishes academic articles on the management, governance, and reform of public sector organizations around the world, aiming to provide an accessible and valuable resource for academics and public managers alike. IJPSM covers the full range of public management research including studies of organizations, public finances, performance management, Human Resources Management, strategy, leadership, accountability, integrity, collaboration, e-government, procurement, and more. IJPSM encourages scholars to publish their empirical research and is particularly interested in comparative findings. IJPSM is open to articles using a variety of research methods and theoretical approaches.