Work in the platform economy: a systematic literature review

IF 2.7 3区 管理学 Q2 INDUSTRIAL RELATIONS & LABOR
Raavi Masta, Pavni Kaushiva
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引用次数: 0

Abstract

Purpose

With the increasing global popularity of the gig economy encompassing freelancers, online platform workers, self-employed, on-call workers and other temporary contractual workers, this study aims to review research focusing on the gig economy to explore the nuances of working in various alternative work arrangements. We aim to enhance the understanding of existing literature and highlight underexplored areas for future research.

Design/methodology/approach

A systematic literature review of 258 studies based on gig economy and gig work was conducted. It follows systematic search criteria and SPAR-4-SLR protocols. The analysis uses different gig worker profiles given by Watson et al. (2021) to categorize studies, followed by thematic analysis to identify patterns in the literature.

Findings

Our analysis of studies on gig economy shows that the majority of existing literature is based on gig service providers. Within this literature subset, major areas of study are work conditions, financial conditions, emergence and role of collectives, the impact of algorithmic management and the impact of rise of the gig economy on entrepreneurship. There is little research focusing on gig goods providers, gig data providers, agency gig workers and traditional gig worker profiles. More focus is also needed on emerging markets and markets transitioning to the gig economy.

Originality/value

Differing from reviews that have attempted to define gig work and workers, we focus on literature on the lived experiences of gig workers. By reviewing studies on different gig worker profiles, we are able to highlight future research directions for pointed sample sets and comparative underexplored areas.

平台经济中的工作:系统文献综述
目的随着包括自由职业者、网络平台工作者、自营职业者、待命工作者和其他临时合同工在内的 "零工经济 "在全球日益流行,本研究旨在回顾有关 "零工经济 "的研究,探讨在各种替代性工作安排下工作的细微差别。我们旨在加强对现有文献的理解,并强调未来研究中尚未充分探索的领域。设计/方法/途径对 258 项关于 "演出经济 "和 "演出工作 "的研究进行了系统的文献综述。它遵循了系统的检索标准和 SPAR-4-SLR 协议。分析使用了 Watson 等人(2021 年)提供的不同的 "零工 "概况来对研究进行分类,然后进行专题分析,以确定文献中的模式。研究结果我们对有关 "零工经济 "的研究进行的分析表明,大多数现有文献都是基于 "零工服务提供商 "的。在这一文献子集中,主要研究领域包括工作条件、财务状况、集体的出现和作用、算法管理的影响以及 "零工经济 "的兴起对创业的影响。关于零工产品提供商、零工数据提供商、中介零工和传统零工概况的研究很少。与那些试图定义 "零工 "和 "零工 "的综述不同,我们关注的是有关 "零工 "生活经历的文献。通过回顾有关不同临时工特征的研究,我们能够突出未来研究的方向,指出样本集和未充分探索的比较领域。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Employee Relations
Employee Relations Multiple-
CiteScore
6.50
自引率
8.80%
发文量
69
期刊介绍: ■Communication, participation and involvement ■Developments in collective bargaining ■Equal opportunities ■Health and safety ■HRM ■Industrial relations and employment protection law ■Industrial relations management and reform ■Organizational change and people ■Personnel and recruitment ■Quality of working life
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