The impact of business model innovation and knowledge management on firm performance: an emerging markets perspective

IF 4.5 3区管理学 Q1 BUSINESS

Business Process Management Journal Pub Date : 2024-07-17 DOI:10.1108/bpmj-08-2023-0670

M. Bashir, Rayees Farooq, M. M. Naqshbandi

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引用次数: 0

Abstract

PurposeDespite the growing literature on business model innovation (BMI) and its implications for firm performance, the research on the antecedents of BMI is still at a budding stage. Therefore, the purpose of this paper is to bridge this gap by examining the causal relationships between knowledge management, BMI, competitive advantage, and firm performance.Design/methodology/approachA purposive sample of 300 micro, small, and medium enterprises was collected with more than 500 employees and total revenue between 50 and 500 million Indian Rupees, according to the Development Act, 2005. The collected data were analyzed using structural equation modeling through smart PLS 3.FindingsThe study’s findings show that knowledge management significantly influences BMI. This study also highlights the synergic impact of Knowledge management and BMI on firm performance. Furthermore, findings highlight the mediating role of competitive advantage in the relationship between knowledge management, BMI, and firm performance.Practical implicationsUnderstanding the impact of BMI and knowledge management is crucial for business owners, managers, and other stakeholders to plan for the continuous improvement of their businesses. Managers can secure a favorable position in the competitive market and improve organizational performance by paying attention to effectively managing their knowledge resources.Originality/valueThe study is one of the first few empirical efforts to investigate the causal relationships between knowledge management, BMI and firm performance. The study adds to the scant literature in this area by highlighting the mediating role of competitive advantage.

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商业模式创新和知识管理对企业绩效的影响：新兴市场视角

目的尽管有关商业模式创新（BMI）及其对企业绩效影响的文献日益增多，但有关 BMI 前因的研究仍处于萌芽阶段。因此，本文旨在通过研究知识管理、BMI、竞争优势和企业绩效之间的因果关系来弥补这一空白。设计/方法/途径根据《2005 年发展法案》，收集了 300 个微型、小型和中型企业的目的性样本，这些企业的员工人数超过 500 人，总收入在 5000 万至 5 亿印度卢比之间。研究结果研究结果表明，知识管理对 BMI 有显著影响。本研究还强调了知识管理和 BMI 对企业绩效的协同影响。此外，研究结果还强调了竞争优势在知识管理、BMI 和企业绩效之间的中介作用。4.现实意义了解 BMI 和知识管理的影响对于企业主、管理者和其他利益相关者规划企业的持续改进至关重要。管理者可以通过关注知识资源的有效管理，在竞争激烈的市场中占据有利地位，并提高组织绩效。该研究强调了竞争优势的中介作用，为该领域的稀缺文献增添了新的内容。

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来源期刊

Business Process Management Journal Multiple-

CiteScore

8.60

自引率

9.80%

发文量

期刊介绍： Business processes are a fundamental building block of organizational success. Even though effectively managing business process is a key activity for business prosperity, there remain considerable gaps in understanding how to drive efficiency through a process approach. Building a clear and deep understanding of the range process, how they function, and how to manage them is the major challenge facing modern business. Business Process Management Journal (BPMJ) examines how a variety of business processes intrinsic to organizational efficiency and effectiveness are integrated and managed for competitive success. BPMJ builds a deep appreciation of how to manage business processes effectively by disseminating best practice. Coverage includes: BPM in eBusiness, eCommerce and eGovernment Web-based enterprise application integration eBPM, ERP, CRM, ASP & SCM Knowledge management and learning organization Methodologies, techniques and tools of business process modeling, analysis and design Techniques of moving from one-shot business process re-engineering to continuous improvement Best practices in BPM Performance management Tools and techniques of change management BPM case studies.