Continuous and changing stakeholder engagement for organisational sustainability: Proposing the stakeholder engagement flow model

IF 8.3 2区管理学 Q1 BUSINESS

Corporate Social Responsibility and Environmental Management Pub Date : 2024-07-09 DOI:10.1002/csr.2908

Lea Fobbe, Camilla Niss, Per Hilletofth

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Abstract

Stakeholder engagement has been at the forefront of the organisational sustainability debate, particularly focusing on operational sustainability practices (OSP). While sustainability literature increasingly focuses on sustainable business models (SBMs) and the relationship to OSP, research on stakeholder engagement in SBMs and how this relates to engagement in OSP has been scarce. Based on case study research, this paper contributes to the debate by first providing empirical evidence on engagement practices for implementing SBMs. Second, this paper proposes the stakeholder engagement flow model, highlighting how stakeholder engagement for implementing SBMs need to be adapted in relation to stakeholder engagement in OSP. While stakeholder engagement is often continuous for a broad range of stakeholders, successfully implementing SBMs may also require changing engagement practices both in terms of engagement approach and role of stakeholders. The results advance the theoretical debate on stakeholder engagement for organisational sustainability and support practitioners to rethink and evaluate their stakeholder engagement efforts when aiming to implement OSP and SBMs.

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持续和不断变化的利益相关者参与，促进组织的可持续发展：提出利益相关者参与流程模型

利益相关者的参与一直是组织可持续发展讨论的前沿，特别是在运营可持续发展实践（OSP）方面。虽然可持续发展文献越来越关注可持续商业模式（SBM）及其与运营可持续实践的关系，但有关利益相关者参与可持续商业模式及其与运营可持续实践的关系的研究却很少。本文以案例研究为基础，首先为实施可持续商业模式的参与实践提供了经验证据，从而为相关讨论做出了贡献。其次，本文提出了利益相关者参与流程模型，强调了实施基于结果的管理时，利益相关者的参与需要如何与 OSP 中利益相关者的参与相适应。虽然利益相关者的参与通常是持续性的，但要成功实施注重结果的管理，可能还需要在参与方式和利益相关者的角色方面改变参与做法。研究结果推动了关于利益相关者参与促进组织可持续发展的理论辩论，并支持实践者重新思考和评估他们在实施开放式战略计划和注重结果的管理时的利益相关者参与工作。

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来源期刊

Corporate Social Responsibility and Environmental Management Multiple-

CiteScore

17.20

自引率

16.30%

发文量

189

期刊介绍： Corporate Social Responsibility and Environmental Management is a journal that publishes both theoretical and practical contributions related to the social and environmental responsibilities of businesses in the context of sustainable development. It covers a wide range of topics, including tools and practices associated with these responsibilities, case studies, and cross-country surveys of best practices. The journal aims to help organizations improve their performance and accountability in these areas. The main focus of the journal is on research and practical advice for the development and assessment of social responsibility and environmental tools. It also features practical case studies and evaluates the strengths and weaknesses of different approaches to sustainability. The journal encourages the discussion and debate of sustainability issues and closely monitors the demands of various stakeholder groups. Corporate Social Responsibility and Environmental Management is a refereed journal, meaning that all contributions undergo a rigorous review process. It seeks high-quality contributions that appeal to a diverse audience from various disciplines.