User perceptions of ICT-based library services in the universities of Bangladesh

IF 1.3 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE

Library Management Pub Date : 2024-07-09 DOI:10.1108/lm-12-2023-0123

Anita Helen

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引用次数: 0

Abstract

Purpose

The main purpose of this study is to explore the existing information and communication technologies (ICTs) scenario in public and private university libraries in Bangladesh. The aim of the study was to determine the use and extent of ICT implementation for collection development practices of the said institutions.

Design/methodology/approach

The study is based on a structured questionnaire for university library users. Students' opinions have been encapsulated, and the data findings were analyzed and presented in light of the responses.

Findings

For students who responded to the questionnaire, their ICT-based knowledge usage experience is not up to the mark. In general, it was found that students had limited knowledge about ICT-based resources and services. Besides this, the study also showed how to improve the entire condition and services of these libraries by adopting modern technology. This investigation reveals the situation they encountered in applying information technology and puts forward necessary recommendations that may help improve their services in the information storing and dissemination process.

Originality/value

This study focuses on the user perceptions of ICT-based library services in university libraries in Bangladesh. It will prompt further research on user perceptions of ICT-based library services in academic libraries globally.

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孟加拉国大学用户对基于信息和通信技术的图书馆服务的看法

本研究的主要目的是探讨孟加拉国公立和私立大学图书馆现有的信息和通信技术（ICTs）情况。设计/方法/途径本研究基于对大学图书馆用户的结构化问卷调查。研究结果对于回答问卷的学生而言，他们使用信息与传播技术的知识经验并不丰富。总体而言，学生对基于 ICT 的资源和服务的了解有限。此外，研究还显示了如何通过采用现代技术来改善这些图书馆的整体条件和服务。这项调查揭示了他们在应用信息技术时遇到的情况，并提出了必要的建议，这些建议可能有助于改善他们在信息存储和传播过程中的服务。它将促使对全球学术图书馆用户对基于信息与传播技术的图书馆服务的看法开展进一步的研究。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Library Management INFORMATION SCIENCE & LIBRARY SCIENCE-

CiteScore

2.70

自引率

15.40%

发文量

期刊介绍： ■strategic management ■HRM/HRO ■cultural diversity ■information use ■managing change ■quality management ■leadership ■teamwork ■marketing ■outsourcing ■automation ■library finance ■charging ■performance measurement ■data protection and copyright As information services become more complex in nature and more technologically sophisticated, managers need to keep pace with innovations and thinking in the field to offer the most professional service with the resources they have.