Shaping the future of work: how labour market intermediaries (LMIs) use institutional work to transition to triadic, project-based employment relationships

IF 2.7 3区 管理学 Q2 INDUSTRIAL RELATIONS & LABOR
Anna Schneider
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引用次数: 0

Abstract

Purpose

This paper identifies how the operations of labour market intermediaries (LMIs) transform dyadic employment relationships into triadic ones. It reveals the change dynamics that LMIs engage in to bring about this transformation and that contribute to the projectification of work.

Design/methodology/approach

Drawing on an institutional-work lens and using interview data from both TempX, a German-based staffing service provider, and its client organizations, the analytical framework details the dynamics by which LMIs appropriate various HR tasks and different labour-market-organizing roles and thus create these triadic employment relationships.

Findings

TempX assumes a powerful position between its client organizations and workers by increasingly taking over HR tasks from its client organizations, alternating between profiting from market transactions and engaging as a buyer and seller of labour. This powerful position, gradually created through four distinct, sequential, institutional work dynamics, allows it to transform dyadic employment relationships into triadic ones and to promote project-based work.

Originality/value

By showing how LMIs capitalize on the multiple services they offer, and how they use these services to establish a powerful position in both the labour market and in their relations with client organizations, this paper contributes to research on how LMIs change their institutional environment. Second, by showing that LMIs switch between different labour-market organizing roles and HR tasks, this paper reveals how essential this switching is for LMIs to establish triadic employment relationships and to drive the projectification of work, and thus it also contributes to research on LMIs’ role in the projectification of work.

塑造工作的未来:劳动力市场中介机构(LMIs)如何利用机构工作过渡到三位一体、基于项目的就业关系
本文探讨了劳动力市场中介机构(LMIs)如何将二元雇佣关系转变为三元雇佣关系。本文的分析框架从机构--工作的视角出发,利用来自德国人员派遣服务提供商 TempX 及其客户组织的访谈数据,详细描述了劳动力市场中介机构承担各种人力资源任务和扮演不同劳动力市场组织角色,从而创建三元雇佣关系的动态过程。研究结果TempX 通过越来越多地从客户组织手中接过人力资源任务,在从市场交易中获利和作为劳动力买方和卖方参与之间交替进行,从而在客户组织和工人之间占据了强有力的地位。这种强势地位是通过四种不同的、有序的机构工作动态逐步形成的,使其能够将二元雇佣关系转变为三元雇佣关系,并促进基于项目的工作。原创性/价值通过展示 LMI 如何利用其提供的多种服务,以及如何利用这些服务在劳动力市场及其与客户组织的关系中确立强势地位,本文为有关 LMI 如何改变其机构环境的研究做出了贡献。其次,通过展示 LMI 在不同的劳动力市场组织角色和人力资源任务之间的转换,本文揭示了这种转换对于 LMI 建立三元雇佣关系和推动工作项目化是多么重要,从而也有助于研究 LMI 在工作项目化中的作用。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Employee Relations
Employee Relations Multiple-
CiteScore
6.50
自引率
8.80%
发文量
69
期刊介绍: ■Communication, participation and involvement ■Developments in collective bargaining ■Equal opportunities ■Health and safety ■HRM ■Industrial relations and employment protection law ■Industrial relations management and reform ■Organizational change and people ■Personnel and recruitment ■Quality of working life
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