A Value and Diversity-Aware News Recommendation Systems: Can Algorithmic Gatekeeping Nudge Readers to View Diverse News?

IF 3.4 2区文学 Q1 COMMUNICATION

Journalism & Mass Communication Quarterly Pub Date : 2024-06-21 DOI:10.1177/10776990241246680

Donghee Shin, Shuhua Zhou

{"title":"A Value and Diversity-Aware News Recommendation Systems: Can Algorithmic Gatekeeping Nudge Readers to View Diverse News?","authors":"Donghee Shin, Shuhua Zhou","doi":"10.1177/10776990241246680","DOIUrl":null,"url":null,"abstract":"Personalized news recommendation systems (NRSs) have become essential tools for users to view the vast amount of online news. Current NRSs, however, face crucial challenges in ensuring users’ right to view diverse news and viewpoints. We propose a conceptual framework for personalized recommendation nudges that can promote diverse news consumption on online platforms. We test the effects of diversity nudges by examining how users make sense of algorithmic nudges and how nudges influence users’ views on personalization and attitudes toward news diversity and media pluralism. The findings show that algorithmic nudges play a crucial role in understanding normative values in NRSs, which then influence the user’s intention to consume diverse news. The results further imply the personalization paradox that personalized news recommendations can enhance and decrease user engagement with the systems. The results provide conceptual and operational bases for diversity-aware NRS design, improving the diversity and personalization of news recommendations. We offer a conceptual framework of algorithmic nudges and news diversity, and from there, we develop theoretically grounded paths for facilitating diversity and pluralism in NRSs.","PeriodicalId":48095,"journal":{"name":"Journalism & Mass Communication Quarterly","volume":null,"pages":null},"PeriodicalIF":3.4000,"publicationDate":"2024-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journalism & Mass Communication Quarterly","FirstCategoryId":"98","ListUrlMain":"https://doi.org/10.1177/10776990241246680","RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"COMMUNICATION","Score":null,"Total":0}

引用次数: 0

Abstract

Personalized news recommendation systems (NRSs) have become essential tools for users to view the vast amount of online news. Current NRSs, however, face crucial challenges in ensuring users’ right to view diverse news and viewpoints. We propose a conceptual framework for personalized recommendation nudges that can promote diverse news consumption on online platforms. We test the effects of diversity nudges by examining how users make sense of algorithmic nudges and how nudges influence users’ views on personalization and attitudes toward news diversity and media pluralism. The findings show that algorithmic nudges play a crucial role in understanding normative values in NRSs, which then influence the user’s intention to consume diverse news. The results further imply the personalization paradox that personalized news recommendations can enhance and decrease user engagement with the systems. The results provide conceptual and operational bases for diversity-aware NRS design, improving the diversity and personalization of news recommendations. We offer a conceptual framework of algorithmic nudges and news diversity, and from there, we develop theoretically grounded paths for facilitating diversity and pluralism in NRSs.

查看原文本刊更多论文

具有价值和多样性意识的新闻推荐系统：算法把关能否引导读者浏览多元化新闻？

个性化新闻推荐系统（NRS）已成为用户浏览海量在线新闻的重要工具。然而，当前的 NRS 在确保用户浏览不同新闻和观点的权利方面面临严峻挑战。我们提出了一个可促进网络平台多样化新闻消费的个性化推荐提示概念框架。我们通过研究用户如何理解算法推荐，以及推荐如何影响用户对个性化的看法以及对新闻多样性和媒体多元化的态度，来检验多样性推荐的效果。研究结果表明，算法提示在理解 NRS 中的规范性价值观方面起着至关重要的作用，进而影响用户消费多样化新闻的意愿。研究结果进一步揭示了个性化悖论，即个性化新闻推荐既能提高用户对系统的参与度，也能降低用户对系统的参与度。这些结果为多样性感知 NRS 的设计提供了概念和操作基础，提高了新闻推荐的多样性和个性化。我们提供了一个关于算法引导和新闻多样性的概念框架，并从该框架出发，为促进 NRS 的多样性和多元化开发了具有理论基础的路径。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

Journalism & Mass Communication Quarterly COMMUNICATION-

CiteScore

7.20

自引率

5.60%

发文量

期刊介绍： Journalism & Mass Communication Quarterly focuses on research in journalism and mass communication. Each issue features reports of original investigation, presenting the latest developments in theory and methodology of communication, international communication, journalism history, and social and legal problems. Journalism & Mass Communication Quarterly also contains book reviews. Refereed. Published four times a year.