Leader–Member Exchange and Service-Oriented Organizational Citizenship Behavior: A Mediation-Moderation Model of Employee Envy and Psychological Empowerment Among Hotel Frontline Employees

IF 2.9 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM

International Journal of Hospitality & Tourism Administration Pub Date : 2024-06-16 DOI:10.1080/15256480.2024.2364326

Weng Marc Lim, Arun Aggarwal, Varsha Singh, Ram Gopal

引用次数: 0

Abstract

Leader–member exchange (LMX) is critical to service-oriented organizational citizenship behavior (SOOCB). This research investigates a mediation–moderation model theorizing the influence of employe...

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领导-成员交换与以服务为导向的组织公民行为：员工羡慕与酒店一线员工心理授权的中介-调节模型

领导者与成员间的交换（LMX）对服务导向型组织公民行为（SOOCB）至关重要。本研究探讨了一个中介-调节模型，该模型从理论上解释了员工-领导-成员交换（LMX）对服务导向型组织公民行为（SOOCB）的影响。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Hospitality & Tourism Administration HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

6.30

自引率

8.60%

发文量

期刊介绍： The International Journal of Hospitality & Tourism Administration is an applied, internationally oriented hospitality and tourism management journal designed to help practitioners and researchers stay abreast of the latest developments in the field as well as facilitate the exchange of ideas. The journal addresses critical competency areas that will help practitioners be successful in this growing field now and into the future. An exciting and challenging international forum, the journal reflects current happenings and trends in the industry.