Assessment of robustness attributes in electronic products supply chains

Abstract

To facilitate the shift to circular models, supply chains urgently need to be strengthened and made more resilient and robust. The COVID-19 pandemic generated problems in logistics activities, disrupting supply chains, including electronic products flows. In this context, based on the need to keep supply chains reliable in the face of the risks inherent in their processes, this work aims to identify the attributes for a robust supply chain and analyze the interrelationship among them using DEMATEL technique. As a result, it was observed that the agility factor, risk-oriented management, and flexibility are the most important factors, and that Information Technology and Human Resources are the most influential (causal factors) for the design of a robust supply chain in the context of electronic products.