Customer-driven value creation in the digital economy: Determining the role of customer firms’ digital transformation on supplier performance in China

IF 6.7 2区管理学 Q1 MANAGEMENT

Omega-international Journal of Management Science Pub Date : 2024-06-15 DOI:10.1016/j.omega.2024.103132

Chonghui Zhang , Binfeng Chai , Sultan Sikandar Mirza , Ying Jin

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引用次数: 0

Abstract

This study examines how customer firms’ digital transformation affects the performance and value creation of their suppliers in the Chinese context. We use text mining to construct digital transformation indicators for customer firms based on data from Chinese A-share-listed firms from 2011 to 2021. We find that customer firms’ digital transformation has a positive and significant impact on supplier performance, and this effect is robust to various sensitivity tests. We also find that customer firms’ digital transformation influences supplier performance through two mechanisms: demand push and innovation spillover. Moreover, the heterogeneity analysis reveals that the effect of customer firms’ digital transformation on supplier performance varies by different factors, such as geographic distance, customer concentration, ownership type, and industry type. This study contributes to the literature on supply chain value from a customer-driven perspective and provides practical implications for supply chain firms to leverage digital transformation to enhance their performance and competitive advantage.

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数字经济时代以客户为导向的价值创造：确定客户企业的数字化转型对中国供应商绩效的影响

本研究探讨了在中国背景下，客户企业的数字化转型如何影响其供应商的绩效和价值创造。我们基于 2011 年至 2021 年中国 A 股上市公司的数据，利用文本挖掘技术构建了客户企业的数字化转型指标。我们发现，客户企业的数字化转型对供应商绩效有积极而显著的影响，而且这种影响在各种敏感性测试中都是稳健的。我们还发现，客户企业的数字化转型通过需求推动和创新溢出两种机制影响供应商绩效。此外，异质性分析表明，客户企业数字化转型对供应商绩效的影响因地理距离、客户集中度、所有权类型和行业类型等不同因素而异。本研究为从客户驱动角度研究供应链价值的文献做出了贡献，并为供应链企业利用数字化转型提升绩效和竞争优势提供了实践启示。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Omega-international Journal of Management Science 管理科学-运筹学与管理科学

CiteScore

13.80

自引率

11.60%

发文量

130

审稿时长

56 days

期刊介绍： Omega reports on developments in management, including the latest research results and applications. Original contributions and review articles describe the state of the art in specific fields or functions of management, while there are shorter critical assessments of particular management techniques. Other features of the journal are the "Memoranda" section for short communications and "Feedback", a correspondence column. Omega is both stimulating reading and an important source for practising managers, specialists in management services, operational research workers and management scientists, management consultants, academics, students and research personnel throughout the world. The material published is of high quality and relevance, written in a manner which makes it accessible to all of this wide-ranging readership. Preference will be given to papers with implications to the practice of management. Submissions of purely theoretical papers are discouraged. The review of material for publication in the journal reflects this aim.