The Effect of Career Development and Job Satisfaction on Organizational Citizenship Behavior

Abstract

The purpose of forming the Yogyakarta City Satpol PP is to help the Mayor run government in peace, public order, and community protection. Achieving this goal is not easy because there are various problems faced by the Yogyakarta City Satpol PP office, including career development problems perceived by Satpol PP personnel and job satisfaction problems. These problems then impact low organizational citizenship behavior in Satpol PP. Therefore, this research aims to examine: (1) the influence of career development on organizational citizenship behavior and (2) the effect of job satisfaction on organizational citizenship behavior. The sample used was 143 Yogyakarta City Civil Service Police Units. The data collection technique was a questionnaire, while the data analysis technique was multiple regression analysis. The research results show that career development and job satisfaction has no effect on organizational citizenship behavior. Keywords: career development, job satisfaction, organizational citizenship behavior