Invest Wisely: Amplify AI benefits by building employee skillsets

Abstract

Generative AI is positioned as potentially driving efficiencies so powerful that companies can reduce their headcounts by the thousands, or so numerous headlines and quotations seem to suggest. Financial Times wrote at the start of January 2024 that “generative artificial intelligence will lead to job cuts this year” and Forbes declared “there’s no longer any doubt that generative AI will impact our jobs”. Goldman Sachs alluded to the potential for generative AI to expose the equivalent of 300 million full-time jobs to automation.