{"title":"The effects of recovery experiences on hotel employees’ subjective well-being, organizational citizenship behavior, and task performance","authors":"Lanlan Huang , Henry Tsai","doi":"10.1016/j.ijhm.2024.103798","DOIUrl":null,"url":null,"abstract":"<div><p>Drawing upon the effort-recovery model and conservation of resources theory, we examine the mechanisms through which recovery experiences influence hotel workers’ subjective well-being, organizational citizenship behavior, and task performance. Following this, we conducted semi-structured interviews to delve deeper into the results obtained from structural equation modeling. Results show that employees’ relaxation and mastery over recovery experiences positively and significantly affected their subjective well-being, organizational citizenship behavior, and task performance. No significant relationship was found among psychological detachment, subjective well-being, and task performance, or between control and organizational citizenship behavior. Despite this, organizational citizenship behavior played a mediating role between the three dimensions of recovery experiences and task performance. Theoretical and practical implications are provided.</p></div>","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":null,"pages":null},"PeriodicalIF":9.9000,"publicationDate":"2024-06-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Hospitality Management","FirstCategoryId":"91","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S0278431924001105","RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"HOSPITALITY, LEISURE, SPORT & TOURISM","Score":null,"Total":0}
引用次数: 0
Abstract
Drawing upon the effort-recovery model and conservation of resources theory, we examine the mechanisms through which recovery experiences influence hotel workers’ subjective well-being, organizational citizenship behavior, and task performance. Following this, we conducted semi-structured interviews to delve deeper into the results obtained from structural equation modeling. Results show that employees’ relaxation and mastery over recovery experiences positively and significantly affected their subjective well-being, organizational citizenship behavior, and task performance. No significant relationship was found among psychological detachment, subjective well-being, and task performance, or between control and organizational citizenship behavior. Despite this, organizational citizenship behavior played a mediating role between the three dimensions of recovery experiences and task performance. Theoretical and practical implications are provided.
期刊介绍：
The International Journal of Hospitality Management serves as a platform for discussing significant trends and advancements in various disciplines related to the hospitality industry. The publication covers a wide range of topics, including human resources management, consumer behavior and marketing, business forecasting and applied economics, operational management, strategic management, financial management, planning and design, information technology and e-commerce, training and development, technological developments, and national and international legislation.
In addition to covering these topics, the journal features research papers, state-of-the-art reviews, and analyses of business practices within the hospitality industry. It aims to provide readers with valuable insights and knowledge in order to advance research and improve practices in the field.
The journal is also indexed and abstracted in various databases, including the Journal of Travel Research, PIRA, Academic Journal Guide, Documentation Touristique, Leisure, Recreation and Tourism Abstracts, Lodging and Restaurant Index, Scopus, CIRET, and the Social Sciences Citation Index. This ensures that the journal's content is widely accessible and discoverable by researchers and practitioners in the hospitality field.
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