Creating the beta-infrastructure: Facial recognition terminals and social management during and after COVID-19 in China

Abstract

Taking facial recognition access control (FRAC) as an example, this article examines the changing and fluctuant infrastructuralization process of facial recognition technology (FRT) in China. Drawing on ethnographic interviews, observations, and qualitative content analysis, we provide empirical accounts of how local governments, commercial entities, and community residents perceive FRT in different logics and how FRAC terminals become a key site for social negotiations unfolding through combinations of relation, power, and capital. The article outlines a new framework “beta-infrastructure” to capture the semi-material and semi-social characters of technology artifacts in nowadays digital society. The concept emphasizes both the material functionalities of FRT and the role of local citizens in negotiating what it means to be a good smart city.