THE INFLUENCE OF EXTERNAL ENVIRONMENTAL FACTORS ON THE IMPLEMENTATION OF THE HUMAN RESOURCE INFORMATION SYSTEM IN GHANA. AN EMPIRICAL STUDY IN THE UPPER WEST REGION MMDA’S

Abstract

The study examines the relationship between the external factors (government policy, external support and competitive pressure) and the implementation of the HRIS (acceptance and effectiveness). The study assessed the level of acceptability of each variable in the study. The study was a quantitative study which centers on question-based survey. The study used purposive sampling technique and a sample of 187 line managers of the eleven (11) MMDAs in the Upper West Region of Ghana were selected.  The unit of analysis was at the individual level where opinions of the line managers were sought to assess the relationship between the individual characteristics and the implementation the HRIS. The unit of measurement was likert scale. SPSS was used to carry out the analysis of this study. Bivariate correlation was used to establish one-on-one relationship between variables operationalized in this study. The findings revealed that Competitive Pressure and External Support had a moderate level of acceptance whereas Government Policies have a low level of acceptance as factors that affect the implementation of the HRIS. The study revealed that, government policies, external support, competitive pressure had correlation with the acceptance of the HRIS. Lastly, it concluded that government colicies, competitive pressure had correlation with the effectiveness of the HRIS whereas external support had no correlation with the effectiveness of the HRIS. The study recommended Ghana's government to create sound regulations that will facilitate the HRIS adoption and implementation. Keywords: Human Resource Information System, Environmental Factors, Implementation, Government Policy, External Support, Competitive Advantage, Acceptance, Effectiveness.