Gender-Ambiguous Voices and Social Disfluency

IF 4.8 1区 心理学 Q1 PSYCHOLOGY, MULTIDISCIPLINARY
Shahryar Mohsenin, Kurt P. Munz
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引用次数: 0

Abstract

Recently, gender-ambiguous (nonbinary) voices have been added to voice assistants to combat gender stereotypes and foster inclusion. However, if people react negatively to such voices, these laudable efforts may be counterproductive. In five preregistered studies ( N = 3,684 adult participants) we found that people do react negatively, rating products described by narrators with gender-ambiguous voices less favorably than when they are described by clearly male or female narrators. The voices create a feeling of unease, or social disfluency, that affects evaluations of the products being described. These effects are best explained by low familiarity with voices that sound ambiguous. Thus, initial negative reactions can be overcome with more exposure.
性别模糊的声音和社交障碍
最近,语音助手中加入了性别模糊(非二元)的声音,以消除性别刻板印象,促进包容性。然而,如果人们对这种声音产生负面反应,这些值得称赞的努力可能会适得其反。在五项预先登记的研究中(N = 3,684 名成年参与者),我们发现人们确实会产生负面反应,他们对性别模糊的叙述者所描述的产品的评价要低于由明显的男性或女性叙述者所描述的产品。这种声音会给人一种不安的感觉,或者说是社交障碍,从而影响人们对所描述产品的评价。这些影响的最佳解释是,人们对听起来模棱两可的声音不太熟悉。因此,最初的负面反应可以通过更多的接触来克服。
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来源期刊
Psychological Science
Psychological Science PSYCHOLOGY, MULTIDISCIPLINARY-
CiteScore
13.30
自引率
0.00%
发文量
156
期刊介绍: Psychological Science, the flagship journal of The Association for Psychological Science (previously the American Psychological Society), is a leading publication in the field with a citation ranking/impact factor among the top ten worldwide. It publishes authoritative articles covering various domains of psychological science, including brain and behavior, clinical science, cognition, learning and memory, social psychology, and developmental psychology. In addition to full-length articles, the journal features summaries of new research developments and discussions on psychological issues in government and public affairs. "Psychological Science" is published twelve times annually.
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