{"title":"Employee Perceptions of Supervisor Credibility: Predictive Effects for Employee Well-Being Outcomes","authors":"Alan Mikkelson, Cris Tietsort, Craig Hinnenkamp","doi":"10.1177/23294906241241668","DOIUrl":null,"url":null,"abstract":"Supervisor credibility was used to predict employee well-being indices in two separate studies (total N = 675). In Study 1, perceptions of supervisor credibility (competence, goodwill, and trustworthiness) were all positively related to job satisfaction, motivation, and organizational commitment. Regression analyses indicated that goodwill was the strongest predictor of all three employee well-being outcomes. In Study 2, all three dimensions of supervisor credibility were positively related to empowerment and personal accomplishment, and negatively related to burnout. Regression analyses indicated that goodwill was the strongest predictor of empowerment and both dimensions of burnout, whereas competence was the best predictor of accomplishment.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":null,"pages":null},"PeriodicalIF":1.4000,"publicationDate":"2024-04-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Business and Professional Communication Quarterly","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1177/23294906241241668","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"COMMUNICATION","Score":null,"Total":0}
引用次数: 0
Abstract
Supervisor credibility was used to predict employee well-being indices in two separate studies (total N = 675). In Study 1, perceptions of supervisor credibility (competence, goodwill, and trustworthiness) were all positively related to job satisfaction, motivation, and organizational commitment. Regression analyses indicated that goodwill was the strongest predictor of all three employee well-being outcomes. In Study 2, all three dimensions of supervisor credibility were positively related to empowerment and personal accomplishment, and negatively related to burnout. Regression analyses indicated that goodwill was the strongest predictor of empowerment and both dimensions of burnout, whereas competence was the best predictor of accomplishment.
期刊介绍:
Business and Professional Communication Quarterly is the only refereed journal devoted to research that advances the teaching of communication in the workplace. The journal aims to present the many interdisciplinary, international, and organizational perspectives that characterize the field and specifically to publish research that advances knowledge about business and professional communication pedagogy and praxis in both academic and workplace settings, including technical and scientific communication, rhetoric, program design and assessment, the impact of technology, sustainability, global and multicultural issues, nonprofit communication, and best practices. As an interdisciplinary journal, BPCQ welcomes manuscripts that address a variety of theoretical, applied, and practical approaches and topics in the teaching and praxis of business, corporate, organizational, professional, or technical communication, including qualitative and quantitative research on classroom teaching or assessment, case studies of specific classroom techniques, reports on strategies for program development, innovative assignments or methodologies, and reviews of scholarship relevant to business and professional communication pedagogy. BPCQ especially welcomes manuscripts that address the principles of SoTL (scholarship of teaching and learning). BPCQ also publishes articles on a particular theme, for which a call may be announced on the ABC website: http://www.businesscommunication.org. Information on submitting book reviews can be found at http://www.montclair.edu/cwe/bcq