Empowering patients in primary care: a qualitative exploration of the usability and utility of an online diabetes self-management tool

IF 3.2 3区 医学 Q1 MEDICINE, GENERAL & INTERNAL
Jeremy Wei Song Choo, Aminath Shiwaza Moosa, Jeremy Wei Mei Koh, Chirk Jenn Ng, Ngiap Chuan Tan
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引用次数: 0

Abstract

Despite the potential advantages of Internet-based diabetes self-management education, its adoption was not widespread among Singapore’s public primary care clinics (polyclinics). An interactive online tool was thus developed to help educate patients with Type 2 diabetes mellitus (T2DM), and was now ready for user testing before implementation. To explore the perceived utility and usability of the educational tool in patients with suboptimally-controlled T2DM in a Singapore primary care setting. In-depth interviews were used to gather qualitative data from multi-ethnic Asian adults who had suboptimally-controlled T2DM. A total of 17 IDIs were conducted between April 2022 to March 2023, audio-recorded, transcribed, and analyzed to identify emergent themes via thematic analysis. Regarding utility, users found the educational tool useful because it provided them with information that was comprehensive, accessible, reliable, and manageable. Regarding usability, the majority of users reported that the educational tool was easy to use, and suggested ways to improve navigational cues, visual clarity, readability and user engagement. Participants generally found the educational tool useful and easy to use. A revised educational tool will be developed based on their feedback and implemented in clinical practice.
增强初级保健患者的能力:对在线糖尿病自我管理工具的可用性和实用性的定性探索
尽管基于互联网的糖尿病自我管理教育具有潜在的优势,但在新加坡的公共初级保健诊所(综合诊所)中,这种教育的应用并不广泛。因此,我们开发了一种互动式在线工具来帮助教育 2 型糖尿病(T2DM)患者,并准备在实施前进行用户测试。目的:在新加坡初级医疗机构中,探讨未得到最佳控制的 T2DM 患者对教育工具的实用性和可用性的看法。采用深度访谈的方式,从T2DM控制不理想的多种族亚裔成人患者中收集定性数据。在 2022 年 4 月至 2023 年 3 月期间,共进行了 17 次 IDI,并进行了录音、转录和分析,通过主题分析确定了新出现的主题。在实用性方面,用户认为教育工具非常有用,因为它为他们提供了全面、易获取、可靠和可管理的信息。关于可用性,大多数用户表示教育工具易于使用,并提出了改进导航提示、视觉清晰度、可读性和用户参与度的方法。参与者普遍认为教育工具有用且易于使用。我们将根据他们的反馈意见对教育工具进行修订,并在临床实践中加以应用。
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来源期刊
BMC Family Practice
BMC Family Practice 医学-医学:内科
CiteScore
3.20
自引率
0.00%
发文量
0
审稿时长
4-8 weeks
期刊介绍: BMC Family Practice is an open access, peer-reviewed journal that considers articles on all aspects of primary health care research. The journal has a special focus on clinical decision making and management, continuing professional education, service utilization, needs and demand, and the organization and delivery of primary care and care in the community.
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