COVID-19 pandemic as a crisis for higher education institutions? Challenges and turning points based on teachers' perspectives

IF 2.6 3区管理学 Q3 MANAGEMENT

Journal of Contingencies and Crisis Management Pub Date : 2024-04-14 DOI:10.1111/1468-5973.12566

Patricia M. Schütte, Saskia Kretschmer, Gert Van der Sypt

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Abstract

During COVID-19 pandemic, higher education institutions (HEIs) implemented new types of working, teaching and communicating quickly. Thereby, faculty staff faced multiple challenges in professional regards. They were in a ‘sandwich position’ between the HEIs and the students and they presumably took on the role of ‘on site’ crisis managers who often had to embed the situation communicatively. Against this background, this article addresses the questions: What challenges for HEIs revealed during the COVID-19 pandemic from the teachers’ perspective? And: To what extent can assumptions about turning points in the higher education (HE) system be derived from this? Answers are based on the triangulation of a literature review and data from an online survey. The results point to human, organizational and technical challenges, and opportunities in terms of communication, teaching, resilience and crisis management. At the end, some assumptions are derived that can be used for further research.

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COVID-19 大流行是高等教育机构的危机？基于教师观点的挑战和转折点

在 COVID-19 大流行期间，高等教育机构（HEIs）迅速实施了新型工作、教学和交流方式。因此，教职员工在专业方面面临多重挑战。他们处于高等院校和学生之间的 "夹心层"，他们可能还扮演着 "现场 "危机管理者的角色，经常需要以沟通的方式将情况嵌入其中。在此背景下，本文探讨了以下问题：从教师的角度看，在 COVID-19 大流行期间，高校面临哪些挑战？以及在多大程度上可以由此推断出高等教育（HE）系统的转折点？答案基于文献综述和在线调查数据的三角分析。结果指出了在交流、教学、复原力和危机管理方面存在的人力、组织和技术挑战以及机遇。最后，得出了一些可用于进一步研究的假设。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Contingencies and Crisis Management MANAGEMENT-

CiteScore

5.40

自引率

12.90%

发文量

期刊介绍： The Journal of Contingencies and Crisis Management is an invaluable source of information on all aspects of contingency planning, scenario analysis and crisis management in both corporate and public sectors. It focuses on the opportunities and threats facing organizations and presents analysis and case studies of crisis prevention, crisis planning, recovery and turnaround management. With contributions from world-wide sources including corporations, governmental agencies, think tanks and influential academics, this publication provides a vital platform for the exchange of strategic and operational experience, information and knowledge.