The Role of Public Service Apparatus Competence at SAM Ratulangi Hospital, Tondano

JISIP (Jurnal Ilmu Sosial dan Pendidikan) Pub Date : 2024-01-07 DOI:10.58258/jisip.v8i1.6478

Hesty H. Y. Zeke, Evi Masengi, Sisca B. Kairupa

{"title":"The Role of Public Service Apparatus Competence at SAM Ratulangi Hospital, Tondano","authors":"Hesty H. Y. Zeke, Evi Masengi, Sisca B. Kairupa","doi":"10.58258/jisip.v8i1.6478","DOIUrl":null,"url":null,"abstract":"This research aims to determine, analyze and describe the Competency Role of Public Service Apparatus at Sam Ratulangi Tondano Regional Hospital. The research method used is descriptive Qualitative. The number of informants in this study is 5 people. Data collection using Observation, interview and Documentation techniques. Data analysis through Data Reduction, Data Presentation and Conclusion Drawing. The results of the research show that it concludes that the Competency Role of Public Service Apparatus at RSUD Sam Ratulangi Tondano has been running well supported by the information that the researcher gets that: 1) The service procedure is sufficiently maximum given by officers at RSUD Sam Ratulangi Tondano 2) The Completion Time, is quite maximum because it is based on the SOP and also the Law but there are still obstacles related to when the service time begins, 3) the cost of service there are several types of services that do require individual costs, 4) facilities and infrastructure are sufficient, 5) the competence of service providers is good enough to be seen from the services provided","PeriodicalId":364743,"journal":{"name":"JISIP (Jurnal Ilmu Sosial dan Pendidikan)","volume":"46 8","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2024-01-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"JISIP (Jurnal Ilmu Sosial dan Pendidikan)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.58258/jisip.v8i1.6478","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}

引用次数: 0

Abstract

This research aims to determine, analyze and describe the Competency Role of Public Service Apparatus at Sam Ratulangi Tondano Regional Hospital. The research method used is descriptive Qualitative. The number of informants in this study is 5 people. Data collection using Observation, interview and Documentation techniques. Data analysis through Data Reduction, Data Presentation and Conclusion Drawing. The results of the research show that it concludes that the Competency Role of Public Service Apparatus at RSUD Sam Ratulangi Tondano has been running well supported by the information that the researcher gets that: 1) The service procedure is sufficiently maximum given by officers at RSUD Sam Ratulangi Tondano 2) The Completion Time, is quite maximum because it is based on the SOP and also the Law but there are still obstacles related to when the service time begins, 3) the cost of service there are several types of services that do require individual costs, 4) facilities and infrastructure are sufficient, 5) the competence of service providers is good enough to be seen from the services provided

查看原文本刊更多论文

通达诺 SAM Ratulangi 医院公共服务机构能力的作用

本研究旨在确定、分析和描述 Sam Ratulangi Tondano 地区医院公共服务机构的能力作用。本研究采用描述性定性研究方法。本研究的信息提供者人数为 5 人。使用观察、访谈和文档技术收集数据。通过数据还原、数据展示和结论得出进行数据分析。研究结果表明，RSUD Sam Ratulangi Tondano 公共服务机构的能力作用运行良好，研究人员获得的信息支持了这一结论：1) Sam Ratulangi Tondano 居民区发展中心的官员提供的服务程序足够长；2) 完成时间相当长，因为它是基于标准作业程序和法律，但在服务时间开始方面仍存在障碍；3) 服务成本有几种类型的服务确实需要个别成本；4) 设施和基础设施充足；5) 从提供的服务中可以看出服务提供者的能力足够好。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

JISIP (Jurnal Ilmu Sosial dan Pendidikan)

自引率

0.00%

发文量