Pengaruh Atribut Produk Terhadap Keputusan kembalian Kopi Robusta

Siti Hoeriah, Reni Hidayati, Ulpah Jakiyah
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Abstract

Robusta (coffea canephora) coffea becomes one of the favored commodities and is the most widely cultivated in Indonesia the purpose of this study is for (1) to discover how attributes of the product are affectted of the decision to buy robusta coffe at tasikmalaya city”s kahaji coffe shop and (2) to know which variables of the quality of the product have the most influence on the decision to buy robusta coffe at the kahaji coffe shop Tasikmalaya city. This study use the survey method or research and data collection using methods, interviews, observation and questionnaires. Up to the study of 95 respondents and was a consumer who made visits or bought coffe at the kahaji cafe, using technique samples Accidental Sampling and analysis models are using linear regression. Result in this study explain that (1) the attributes of the kahaji coffe products are both partial and simultaneously have an effect significant attribute variable on the purchase decision of kahaji coffe is the aroma variable and the price because it has a smaller value than 0,05’s 0,000.    
产品属性对罗布斯塔咖啡退货决策的影响
罗布斯塔(coffea canephora)咖啡已成为印尼最受欢迎的商品之一,也是印尼种植最广泛的咖啡。本研究的目的是:(1)发现产品的属性如何影响人们在塔西克马拉亚市的 kahaji 咖啡店购买罗布斯塔咖啡的决定;(2)了解产品质量的哪些变量对人们在塔西克马拉亚市的 kahaji 咖啡店购买罗布斯塔咖啡的决定影响最大。本研究采用调查法或研究法,并使用访谈、观察和问卷调查等方法收集数据。95 名受访者都是在 kahaji 咖啡店访问或购买咖啡的消费者,使用的技术样本是意外抽样,分析模型是线性回归。研究结果表明:(1) 卡哈姬咖啡产品的属性对卡哈姬咖啡购买决策的影响是香味变量和价格变量,因为香味变量和价格变量的值小于 0,05 的 0,000。
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