Exploring Artificial Intelligence Tool Use in a Nonprofit Workplace

IF 1.8 2区文学 Q3 BUSINESS

Journal of Business and Technical Communication Pub Date : 2024-03-25 DOI:10.1177/10506519241239661

Andrew Hillen

引用次数: 0

Abstract

This case study offers examples of the use of artificial intelligence (AI) writing tools at a small nonprofit workplace dispute resolution center. It explores the limits and strengths of these AI tools, as well as the mediation field's concerns around using AI as a replacement for mediation work. Further, it explores the implications of AI tool use for the ethos of the writer and the AI tool itself as well as for the current pedagogy deliberations occurring in the technical writing field at large.

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探索人工智能工具在非营利工作场所的应用

本案例研究提供了一个小型非营利性工作场所争端解决中心使用人工智能（AI）写作工具的实例。它探讨了这些人工智能工具的局限和优势，以及调解领域对使用人工智能替代调解工作的担忧。此外，它还探讨了使用人工智能工具对写作者的精神气质和人工智能工具本身的影响，以及对当前整个技术写作领域正在进行的教学法讨论的影响。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Business and Technical Communication Multiple-

CiteScore

5.10

自引率

18.20%

发文量

期刊介绍： JBTC is a refereed journal that provides a forum for discussion of communication practices, problems, and trends in business, professional, scientific, and governmental fields. As such, JBTC offers opportunities for bridging dichotomies that have traditionally existed in professional communication journals between business and technical communication and between industrial and academic audiences. Because JBTC is designed to disseminate knowledge that can lead to improved communication practices in both academe and industry, the journal favors research that will inform professional communicators in both sectors. However, articles addressing one sector or the other will also be considered.