Inverting the paradigm: digital transformation’s impact on firm performance and the counterintuitive role of gender

IF 2.9 Q2 BUSINESS

Competitiveness Review Pub Date : 2024-03-18 DOI:10.1108/cr-11-2023-0299

Maha Shehadeh, Hashem Alshurafat, Omar Arabiat

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引用次数: 0

Abstract

Purpose

This study aims to analyze the impact of digital transformation on firm performance within the banking sector, specifically focusing on the Amman Stock Exchange (ASE)-listed banks from 2015 to 2022. Additionally, it explores the influence of gender dynamics on the implementation and outcomes of these digital transformation initiatives.

Design/methodology/approach

The study adopts a robust empirical approach, using manual content analysis of annual reports from ASE-listed banks. The Digital Transformation Disclosure Index (DTDI) is used to assess the extent and nature of digital transformation initiatives within these banks. The methodology is designed to provide a comprehensive evaluation of the correlation between digital transformation efforts, firm performance and gender dynamics.

Findings

The research reveals that digital transformation initiatives have a significant positive impact on the performance of ASE-listed banks. It also uncovers nuanced insights into the role of gender dynamics, indicating that gender diversity within firms influences the adoption and success of digital transformation strategies in complex ways.

Research limitations/implications

The findings of this study contribute to the understanding of digital transformation in the banking sector, offering empirical evidence on its benefits for firm performance. Additionally, the study illuminates the intricate role of gender dynamics in digital transformation, providing a new perspective on organizational diversity within the context of technological change.

Originality/value

This research pioneers in academically linking digital transformation and gender dynamics within the banking sector, addressing a notable gap and introducing a fresh academic perspective. Practically, it equips banking executives and policymakers with actionable insights for gender-inclusive digital strategies, crucial for enhanced firm performance. Methodologically, the study sets a benchmark in research innovation, using the DTDI to offer a replicable model for future investigations in this evolving field.

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颠倒范式：数字化转型对企业绩效的影响以及性别的反直觉作用

目的本研究旨在分析数字化转型对银行业公司业绩的影响，特别关注 2015 年至 2022 年安曼证券交易所（ASE）上市银行。此外，本研究还探讨了性别动态对这些数字化转型举措的实施和结果的影响。本研究采用了一种稳健的实证方法，对在安曼证券交易所（ASE）上市的银行的年度报告进行了人工内容分析。数字化转型披露指数（DTDI）用于评估这些银行内部数字化转型举措的程度和性质。该方法旨在对数字化转型工作、公司业绩和性别动态之间的相关性进行全面评估。研究结果研究表明，数字化转型措施对 ASE 上市银行的业绩有显著的积极影响。研究还揭示了性别动态作用的细微差别，表明企业内部的性别多样性以复杂的方式影响着数字化转型战略的采用和成功。研究局限/影响本研究的结果有助于人们了解银行业的数字化转型，为其对企业绩效的益处提供了实证证据。此外，本研究还揭示了性别动态在数字化转型中的复杂作用，为技术变革背景下的组织多样性提供了新的视角。原创性/价值本研究率先在学术上将银行业的数字化转型与性别动态联系起来，填补了一个显著的空白，并引入了全新的学术视角。在实践中，它为银行业高管和政策制定者提供了可操作的见解，以制定性别包容的数字化战略，这对提高公司业绩至关重要。在方法论上，该研究树立了研究创新的标杆，利用 DTDI 为这一不断发展的领域的未来研究提供了一个可复制的模式。

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来源期刊

Competitiveness Review BUSINESS-

CiteScore

6.60

自引率

17.20%

发文量

期刊介绍： The following list indicates the key issues in the Competitiveness Review. We invite papers on these and related topics. Special issues of the Review will collect papers on specific topics selected by the editors. Definition/conceptual framework of competitiveness Competitiveness diagnostics and rankings Competitiveness and economic outcomes Specific dimensions of competitiveness Competitiveness and endowments Competitiveness and economic development Location and business strategy International business and the role of MNCs Innovation and innovative capacity Clusters and cluster initiatives Institutions for competitiveness Public policy (e.g., innovation, cluster development, regional development) The Competitiveness Review aims to publish high quality papers directed at scholars, government institutions, businesses and practitioners. It appears in collaboration with key academic and professional groups in the field of competitiveness analysis and policy, including the Microeconomics of Competitiveness (MOC) network and The Competitiveness Institute (TCI) practitioner network for competitiveness, clusters and innovation.