Attitudes towards artificial intelligence at work: Scale development and validation

IF 4.9 2区管理学 Q1 MANAGEMENT

Journal of Occupational and Organizational Psychology Pub Date : 2024-03-15 DOI:10.1111/joop.12502

Jiyoung Park, Sang Eun Woo, JeongJin Kim

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引用次数: 0

Abstract

Research suggests that understanding workers' attitudes towards artificial intelligence (AI) application is a prerequisite to successfully integrating AI into an organization. However, few studies have clarified the meaning of attitudes towards AI application at work (AAAW) as a multifaceted construct that can be assessed with psychometric validity. To address this issue, we developed and validated a scale to capture individuals' AAAW using three independent samples (total N = 2841). The resulting 25-item scale covers an overall construct of AAAW as well as six dimensions that are subsumed under the construct (i.e., perceived humanlikeness, perceived adaptability, perceived quality of AI, AI use anxiety, job insecurity and personal utility). Our findings suggest that the AAAW scale has good psychometric properties and can be used to predict important recruiting outcomes. The scale offers opportunities to better understand and measure workers' attitudes towards AI application at work in a comprehensive and integrative manner.

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工作中对人工智能的态度：量表开发与验证

研究表明，了解员工对人工智能（AI）应用的态度是将人工智能成功融入组织的先决条件。然而，很少有研究明确了工作中对人工智能应用的态度（AAAW）的含义，并将其作为一个可进行心理测量学评估的多层面结构。为了解决这个问题，我们使用三个独立样本（总人数 = 2841）开发并验证了一个量表，以反映个人的 AAAW。该量表由 25 个项目组成，涵盖了 AAAW 的整体结构以及该结构下的六个维度（即感知的人性化、感知的适应性、感知的人工智能质量、人工智能使用焦虑、工作不安全感和个人效用）。我们的研究结果表明，AAAW量表具有良好的心理测量特性，可用于预测重要的招聘结果。该量表提供了以全面综合的方式更好地了解和测量工人对工作中应用人工智能的态度的机会。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Occupational and Organizational Psychology Multiple-

CiteScore

8.90

自引率

4.80%

发文量

期刊介绍： The Journal of Occupational and Organizational Psychology aims to increase understanding of people and organisations at work including: - industrial, organizational, work, vocational and personnel psychology - behavioural and cognitive aspects of industrial relations - ergonomics and human factors Innovative or interdisciplinary approaches with a psychological emphasis are particularly welcome. So are papers which develop the links between occupational/organisational psychology and other areas of the discipline, such as social and cognitive psychology.