A Review of Virtual Impression Management Behaviors and Outcomes

IF 9.3 1区 管理学 Q1 BUSINESS
Hayley Blunden, Andrew Brodsky
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引用次数: 0

Abstract

Over the past half century, virtual interactions have become a mainstay of contemporary organizations, whether leveraged for formal job interviews or day-to-day communication. Despite this central role, there is a lack of a holistic understanding of how employees make and manage impressions in these virtual contexts. In this article, we review, organize, and evaluate the state of the growing body of cross-disciplinary research on virtual impression management. We develop a guiding theoretical framework that identifies three categories of virtual impression management behavior (verbal, nonverbal, and meta behavior) that meaningfully alter impressions, and the conditions under which these outcomes vary. Through considering this body of research as a whole, we highlight that virtual interactions are quite rich when it comes to creating impressions. By illustrating where virtual impression management research has concentrated thus far, our review enables us to conclude by offering an agenda for future research on virtual impression management.
虚拟印象管理行为和结果回顾
在过去的半个世纪里,虚拟互动已成为当代组织的主流,无论是正式的求职面试还是日常交流都是如此。尽管扮演着核心角色,但人们对员工如何在这些虚拟情境中建立和管理印象却缺乏全面的了解。在本文中,我们回顾、整理并评估了不断发展的虚拟印象管理跨学科研究的现状。我们建立了一个指导性理论框架,确定了有意义地改变印象的三类虚拟印象管理行为(语言、非语言和元行为),以及这些结果发生变化的条件。通过将这些研究作为一个整体来考虑,我们强调虚拟互动在创造印象方面是相当丰富的。通过说明迄今为止虚拟印象管理研究的集中领域,我们的综述使我们能够为虚拟印象管理的未来研究提供一个议程,从而得出结论。
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来源期刊
CiteScore
22.40
自引率
5.20%
发文量
0
期刊介绍: The Journal of Management (JOM) aims to publish rigorous empirical and theoretical research articles that significantly contribute to the field of management. It is particularly interested in papers that have a strong impact on the overall management discipline. JOM also encourages the submission of novel ideas and fresh perspectives on existing research. The journal covers a wide range of areas, including business strategy and policy, organizational behavior, human resource management, organizational theory, entrepreneurship, and research methods. It provides a platform for scholars to present their work on these topics and fosters intellectual discussion and exchange in these areas.
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