Exploring the Usage Effectiveness of a Nursing Charge System.

IF 1.3 4区 医学 Q4 COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS
Nai-Shin Nian, Ting-Ting Lee, Shu-He Huang, Chieh-Yu Liu, Shin-Shang Chou, Ya-Fen Liu, Mary Etta Mills
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引用次数: 0

Abstract

The nursing charge system for inpatient accounting has been utilized in healthcare institutions for years. However, the level of its effectiveness in meeting the needs of nursing services, including further development, has not been systematically evaluated. A cross-sectional study based in Delone and McLean's information system success model was applied to explore the level of effective nursing charge system usage across the five dimensions of system quality, information quality, service quality, user satisfaction, and net benefits. We conducted a survey of the inpatient units of a medical center in Taiwan from June 23, 2021, to July 23, 2021. A total of 214 valid questionnaires were collected. Using a 5-point Likert scale, the dimension with the highest score was information quality (3.71), followed by service quality (3.37), user satisfaction (3.36), net benefits (3.31), and system quality (3.23). Older nurses ( r = -0.176) and those with more clinical experience ( r = -0.151) viewed the nursing charge system as having less information quality. The comfort level with using the computer was positively associated with system quality ( r = 0.396), information quality ( r = 0.378), service quality ( r = 0.275), user satisfaction ( r = 0.417), and net benefits ( r = 0.355). The opinions of nurses are vital. User feedback and advice should be investigated regularly to achieve system optimization.

探索护理收费系统的使用效果。
住院会计的护理收费制度在医疗机构已使用多年。然而,该系统在满足护理服务需求(包括进一步发展)方面的有效性水平尚未得到系统评估。我们根据 Delone 和 McLean 的信息系统成功模型进行了一项横向研究,从系统质量、信息质量、服务质量、用户满意度和净效益五个方面探讨了护理收费系统的有效使用水平。我们于 2021 年 6 月 23 日至 2021 年 7 月 23 日对台湾某医疗中心的住院部进行了调查。共收集到 214 份有效问卷。采用李克特五点量表,得分最高的维度是信息质量(3.71),其次是服务质量(3.37)、用户满意度(3.36)、净收益(3.31)和系统质量(3.23)。年龄较大(r = -0.176)和临床经验较丰富(r = -0.151)的护士认为护理收费系统的信息质量较低。使用计算机的舒适度与系统质量(r = 0.396)、信息质量(r = 0.378)、服务质量(r = 0.275)、用户满意度(r = 0.417)和净效益(r = 0.355)呈正相关。护士的意见至关重要。应定期调查用户反馈和建议,以实现系统优化。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Cin-Computers Informatics Nursing
Cin-Computers Informatics Nursing 工程技术-护理
CiteScore
2.00
自引率
15.40%
发文量
248
审稿时长
6-12 weeks
期刊介绍: For over 30 years, CIN: Computers, Informatics, Nursing has been at the interface of the science of information and the art of nursing, publishing articles on the latest developments in nursing informatics, research, education and administrative of health information technology. CIN connects you with colleagues as they share knowledge on implementation of electronic health records systems, design decision-support systems, incorporate evidence-based healthcare in practice, explore point-of-care computing in practice and education, and conceptually integrate nursing languages and standard data sets. Continuing education contact hours are available in every issue.
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