ISOTRIZ: an approach to support SMEs in implementing ISO 9001:2015 using the TRIZ methodology

IF 3.6 4区管理学 Q2 MANAGEMENT

Total Quality Management & Business Excellence Pub Date : 2024-03-04 DOI:10.1080/14783363.2024.2324950

Raíssa Souto Maior Corrêa de Carvalho, Denise Dumke de Medeiros

引用次数: 0

Abstract

Quality and innovation are increasingly closer due to the pressures faced by organisations in the management of operational excellence. Currently, companies around the world are facing the conseque...

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ISOTRIZ：利用 TRIZ 方法支持中小企业实施 ISO 9001:2015 的方法

由于企业在卓越运营管理方面面临的压力，质量与创新的关系日益密切。目前，世界各地的公司都面临着质量和创新的挑战。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Total Quality Management & Business Excellence MANAGEMENT-

CiteScore

8.90

自引率

12.80%

发文量

期刊介绍： Total Quality Management & Business Excellence is an international journal which sets out to stimulate thought and research in all aspects of total quality management and to provide a natural forum for discussion and dissemination of research results. The journal is designed to encourage interest in all matters relating to total quality management and is intended to appeal to both the academic and professional community working in this area. Total Quality Management & Business Excellence is the culture of an organization committed to customer satisfaction through continuous improvement. This culture varies both from one country to another and between different industries, but has certain essential principles which can be implemented to secure greater market share, increased profits and reduced costs. The journal provides up-to-date research, consultancy work and case studies right across the whole field including quality culture, quality strategy, quality systems, tools and techniques of total quality management and the implementation in both the manufacturing and service sectors. No topics relating to total quality management are excluded from consideration in order to develop business excellence.