Information system quality and organizational performance: The effect of information system integration in Tabriz metropolitan municipality, Iran

IF 2 4区管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE

Information Development Pub Date : 2024-02-28 DOI:10.1177/02666669241233536

Elham Amiri, Amin Babazadeh Sangar

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引用次数: 0

Abstract

Due to the multiplicity of administration in urban management in Iran and with the aim of feasibility of implementing the integrated urban management, this study evaluates the impact of information system (IS) quality and IS integration on performance of Tabriz metropolitan municipality, Iran, as the trustee of urban affairs. The quantitative method was applied using survey questionnaires that have been conducted based on the relevant literature. SPSS software was used to perform regression and covariance analyses to analyze the collected data (80 valid responses) as well as the relationships among the components of the conceptual research model. The quantitative data for this research was limited to the Tabriz municipality's ICT experts (all experts of Statistics and Information Technology organization). The results prove positive relationships among IS quality, IS integration and the organizational performance. Additionally, the findings reveal that IS integration fully mediates the relationship between IS quality toward organizational performance. The originality of this study lies in examining the integrated urban management in Iran from the perspective of urban information infrastructures (urban information systems) for the first time.

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信息系统质量与组织绩效：伊朗大不里士市信息系统集成的影响

由于伊朗城市管理中存在多种行政管理，为了实现城市综合管理的可行性，本研究评估了信息系统（IS）质量和 IS 整合对作为城市事务托管机构的伊朗大不里士市政府绩效的影响。研究采用定量方法，在相关文献的基础上进行了问卷调查。使用 SPSS 软件进行回归和协方差分析，以分析收集到的数据（80 份有效答卷）以及概念研究模型各组成部分之间的关系。本研究的定量数据仅限于大不里士市的信息和通信技术专家（统计和信息技术组织的所有专家）。研究结果证明，信息系统质量、信息系统集成和组织绩效之间存在正相关关系。此外，研究结果表明，信息系统集成完全调节了信息系统质量与组织绩效之间的关系。本研究的独创性在于首次从城市信息基础设施（城市信息系统）的角度对伊朗的城市综合管理进行了研究。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Information Development INFORMATION SCIENCE & LIBRARY SCIENCE-

CiteScore

5.10

自引率

5.30%

发文量

期刊介绍： Information Development is a peer-reviewed journal that aims to provide authoritative coverage of current developments in the provision, management and use of information throughout the world, with particular emphasis on the information needs and problems of developing countries. It deals with both the development of information systems, services and skills, and the role of information in personal and national development.