{"title":"Artificial intelligence and performance management","authors":"Arup Varma , Vijay Pereira , Parth Patel","doi":"10.1016/j.orgdyn.2024.101037","DOIUrl":null,"url":null,"abstract":"<div><p>Artificial Intelligence (AI) enabled tools have increasingly becoming popular in our societies and are increasingly being used by students and practitioners, among others. Within corporations, numerous different applications have been identified where AI-enabled tools have been applied with different levels of success. In this article, we explore the pros and cons of using AI in performance management (PM). We draw upon the practitioner literature to summarize the current status of AI and AI-enabled tools. We also interviewed 8 HR professionals from around the world to learn about their experience(s) with the tools and to gain an insight into the future. In doing so, we explore the various components of performance management systems (PMS) and discuss how each might be impacted by the use of AI. Finally, we discuss the pros and cons of such usage and make recommendations for organizations that are considering using AI or AI enabled tools in their PMSs.</p></div>","PeriodicalId":48061,"journal":{"name":"Organizational Dynamics","volume":"53 1","pages":"Article 101037"},"PeriodicalIF":3.1000,"publicationDate":"2024-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Organizational Dynamics","FirstCategoryId":"91","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S009026162400010X","RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"BUSINESS","Score":null,"Total":0}
引用次数: 0
Abstract
Artificial Intelligence (AI) enabled tools have increasingly becoming popular in our societies and are increasingly being used by students and practitioners, among others. Within corporations, numerous different applications have been identified where AI-enabled tools have been applied with different levels of success. In this article, we explore the pros and cons of using AI in performance management (PM). We draw upon the practitioner literature to summarize the current status of AI and AI-enabled tools. We also interviewed 8 HR professionals from around the world to learn about their experience(s) with the tools and to gain an insight into the future. In doing so, we explore the various components of performance management systems (PMS) and discuss how each might be impacted by the use of AI. Finally, we discuss the pros and cons of such usage and make recommendations for organizations that are considering using AI or AI enabled tools in their PMSs.
期刊介绍：
Organizational Dynamics domain is primarily organizational behavior and development and secondarily, HRM and strategic management. The objective is to link leading-edge thought and research with management practice. Organizational Dynamics publishes articles that embody both theoretical and practical content, showing how research findings can help deal more effectively with the dynamics of organizational life.
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