Utilization of Information Technology is an Elixir to Maximizing Efficiency in Business Organizations

Abstract

This study has been able to justify the notion that the utilization of information technology is an elixir to maximizing efficiency of business organization. The paper used the qualitative approach applying survey design. The study purposively selects fifty (50) entrepreneurs and business owners to form the sampled subjects. The instrument for data collection used for this study was the close ended questionnaire with question items measured with the 4-likerts “Extent Format” (VHE, HE, LE, VLE). Conclusively, it was found that computers, mobile phone, computer software and internet are utilized for maximizing efficiency of business organizations to a high extent. Also, it was revealed that challenges as such infrastructural deficiencies, lack of maintenance culture, poor/no access to the internet and lack of skilled and competent ICT personnel has affected the utilization of information technology to a high extent. It recommended that business owners should ensure to put in place a standard ICT structure that will support effective and full utilization of information technology.